Hi,

Has anyone else had problems with RCHobbies.com.au in Sydney ?

I ordered something from them and have been told that according to their records, it has been delivered however, I have not received the goods.

The signature on the docket has been signed for by the courier !

I am now trying to either get them to resend the item or give me a refund. My last resort is to issue a chargeback via my credit card.

I am very disappointed with the service so far and the management does not seem very proactive in resolving the issue.

I have had to spend the best part of the day ringing the courier they hired to understand where the parcel is....surely, this is their role !

I have no confidence in the couriers they employ however, I just hope they can do the right thing...

Does anyone have any positive things to say about rchobbies.com.au ?