Originally Posted by
Jammin57
Why does everybody wanna bitch about the truck. First off it was a prototype built by Wes and kurt, he then handed it all over to Kurt so then Kurt has to finalize all the parts and find a company or companies to build the parts at a affordable price with good quality and when parts are made I'm sure Kurt will want to test them to make sure they will hold up to the abuse they will take and all of that and any other things he has to do to get the kits in production will take some time, also Kurt is a driver for xray that travels and races a lot so he's not sitting around spending 100% of his time working on a sc truck just to make a few of you happy, if you're not willing to wait till everything is built the way kurt wants them then DONT WAIT go run the losi, ae or a traxxas slash and stop bitching like a little kid who doesn't get what they want
All other things aside, Kurt and Wes' lack of responsiveness to this thread has been abismal. No excuses for atleast providing periodic updates. The "Kurt's traveling" approach is tired and unacceptable. Most would simply like to hear updates to the information provided by their own hand, it's called accountability.
Please excuse that away!
Originally Posted by
toast.
For me its about "service." I've been eyeing the Mugen and XSCT threads noting who is giving better service. Both trucks should be excellent, I want to know who is taking care of their customers. If you quote a time/date then be accurate if not follow up and let me know what changed. Im willing to pay top dollar for a great truck - just keep me informed.
+1...well put! Customer service via proactive and periodic updates would be appreciated.