Originally Posted by
Solara
Give our US office a call, we sell the whole ESC case replacement in a package, not just the screws but the whole thing will not cost alot...
I've already purchased the complete package (Blue case w/ the decals) from Speed Passion USA (Chicago office), but never received the screws. This wouldn't have been a big deal but unfortunately, when I went to change out the case I rounded out the screws from my old black case.
I called and talked to Albert over the phone on October 24th and he agreed to send them out to me and asked to send him an email with my home address. I've now communicated with Albert twice on the phone and four times via email. I've been told on three different occasions that they've been shipped, twice in a white envelope and the third time in a padded yellow envelope. You may be wondering why the color of the envelopes matter. Well in my last phone conversation with Albert, he stated that there may be an issue with USPS delivering white envelopes and offered to send the screws for the third time in a yellow padded envelope. Really!?!?
If additional payment is required (for these screws) then that should've been communicated to me me back in October. Regardless, I'd be more than happy to pay for them so I can use my ESC. Let me know.