Yep, happened to me a couple years ago, i wanted to fix it myself but horizon would not sell me the spring so i could, they wanted me to send it in so they could make money off somthing i could do myself. i posted a ad on here looking for a broken radio and got one for 10 bucks and fixed it, after taking it apart i realized i probably could have found a sprin at the local hardware, what radio do you have?