javsvt

iTrader: (1)

I have to send my Revo 3.3 back to them. It doesnt shift to 2nd gear, I tried tuning it, adjusting the shift point, and tightening the slipper clutch. I took it to a Hobby Shop, and they couldnt figure it out either, they took the tranny apart, and everything looked normal. Its brand new, and was wondering if any of you sent your trucks back to them?? Turnaround time, and so on???? Thanx

surby

iTrader: (1)

if you where to run it full throttle down the road for a good distance it would never shift at all?

javsvt

iTrader: (1)

No......

Duster_360

iTrader: (21)

Long time ago I had a 2.5 sent back. For a shifting issue, but this was fwd to reverse, not 1st to 2nd. Was a month before I had it back and I'm in TX just a few hundred miles from Traxxas. You might be looking at something longer just due to the shipping time involved.

stinger30

dunno if u can send them the truck.

have u tried to email tech support?
have u called tech support?

if u live outside usa u can call traxxas support for free using skype

Duster_360

iTrader: (21)

They might not do it anymore, I don't see it on their site, but 7 or 8yrs ago it was an option. Either that or the shop I was dealing thru totally pulled one over on me......

javsvt

iTrader: (1)

I called them, they said send it to them with a detailed note. Contact info, and problems with the truck....

staceremu

iTrader: (2)

My buddy just sent his Jato in, they had it back in about two weeks, but they didn't notice the cracked transmission housing. Other than that, everything came back perfect