rcmart.com problems

 
Old 11-13-2011, 03:02 AM
  #1  
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Questions?? rcmart.com problems

Hello,

Im from Germany and I have a problem with your regular shop rcmart.com.

I put whatever I want in the shopping cart, click the checkout buttom and nothing happens.

The only thing your site shows is this:



Quick rcmart Search
1054 - Unknown column 'm.manufacturers_id' in 'where clause'

select manufacturers_id, manufacturers_name from manufacturers where status = '1' and ( m.manufacturers_id!='13' ) order by sort_order, manufacturers_name

[TEP STOP]




Please help! Christmas is coming! And I need some presents.

Thanks.

Best Regard.
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Old 11-17-2011, 09:58 AM
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hgh
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Hallo
I have the same problem
it show the shopping card and no show the check out
I check it with various browser and also from the PC in the company


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Old 12-01-2011, 07:20 AM
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Works fine. Thanks rcmart.
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Old 12-09-2011, 01:06 AM
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Thumbs up China(Shenzhen) International Model Exhibition

The 6th China(Shenzhen) International Model Exhibition is scheduled to take places at Shenzhen International Convention and Exhibition Center from April 3 to 5, 2012.

Our exhibition range includes aerospace model, car model, train model, warship model, ship model, model accessories, etc.
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Old 01-03-2012, 11:49 PM
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Thank you for your comment. We have solved the issue and have tested the system. Pls let us know if you still experience the same problem
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Old 01-08-2012, 06:54 PM
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Im having the same issue but when i try to checkout i go back to the home page. I even try the alternate addres rc s---- and it kicks me out,,,D
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Old 01-10-2012, 05:50 PM
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We found that your address in the order is incomplete. Please check your address and update for this order only. Otherwise, we are not able to ship it to you. For your reminding, P.O. Box is absolutely NOT recommended.
I have an issue with the site stating that my address info is incomplete but when I click the update address button and select the state it doesn't seem to complete the form. The state is also missing from from the order when you view it.

I printed out the order before I confirmed it and the address info shows correctly on it. I have also tried correcting the address info using both Internet Explorer and Firefox with no luck.

Thanks.
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Old 01-11-2012, 06:54 PM
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Sorry to hear about the issue. We are looking into the matter. Can you please give us your customer ID, which can help us to investigate the problem?
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Old 01-11-2012, 11:14 PM
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We have tested our website and find that there is no problem with the ordering system. Could you please give us your customer ID via private message for investigation? Thx
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Old 01-14-2012, 11:55 PM
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I sent you a PM with the order info.

Thanks.
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Old 01-16-2012, 07:05 PM
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We all know rcmart hit us with a bank fee at check out.

Look at this Paypal condition that all sellers must agree to, to accept Paypal


No Surcharges. Under Visa, MasterCard, Discover and American Express regulations and the laws of several states, including California, merchants may not charge a fee to the buyer for accepting credit card payments (often called a "surcharge"). You agree that you will not impose a surcharge or any other fee for accepting PayPal as payment.

Therefore isn't charging this fee a breach of Paypal terms and conditions?
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Old 01-17-2012, 06:21 PM
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Thank you for your comment. We believe that many other online stores are charging surcharges to cover the cost of credit card processing, however, we are going to consider the possibility of stating clearly that there will be a surcharge occured for Paypal payment before the checkout point.
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Old 01-28-2012, 06:15 AM
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rcmart. I'm considering to buy the Traxxas Stampede 4x4 from your online shop. Is there any problem to import this RC EP Car to Malaysia? Is there any issue with Malaysia Customs declaration?
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Old 01-29-2012, 10:37 PM
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Thx for yr enquiry. There is no issue with shipping to your country. If you have any special requirement for the custom, pls tell us and we will help you.
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