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Castle Warranty Question

Castle Warranty Question

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Old 06-26-2012, 08:17 PM
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Default Castle Warranty Question

Ok, I have an MMP that's dead. The ESC is still under warranty. I had to cut off the power switch and solder wires b/c the switch was turning off during races. My main question is will they honor the warranty if the switch is not sent in? I can't seem to locate it and I am wondering if that will be an issue. The soldered wires are not the cause of the dead ESC.

My other question was whether or not you could remove the plug adapter for the battery(deans p,uh in my case). Another member on here was kind enough to respond to my pm and told me I could remove the deans before mailing out and there would not be an issue.

Thanks in advance for any help/info anyone can give.
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Old 06-27-2012, 12:41 PM
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BTW I've called Castle 3 times and left a message for the repairs dept. all 3 times. I have not received a call back yet. Just want to make sure it's ok that I send this in without the on/off switch.


Thanks fo everyone's time in advance!
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Old 06-27-2012, 01:21 PM
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Cutting the switch doesn't void the warranty.
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Old 06-27-2012, 01:30 PM
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Cutting the switch does not void. Also yes cut the deans off, or desolder. Be prepaired to wait a month or two for a returned MMP.
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Old 06-27-2012, 02:07 PM
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Originally Posted by 92lilredyj View Post
Cutting the switch does not void. Also yes cut the deans off, or desolder. Be prepaired to wait a month or two for a returned MMP.
I just sent in a BEC and a ESC and got them shipped back to me within a week! I use the 1-cell ESC which may have something to do with it, but either way it was fast.
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Old 06-27-2012, 02:36 PM
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Default Got my answer, thanks!

Thanks to all of you for your responses. Your time is much appreciated. I also got an email from Castle (today) that said the following (backs up all the other comments above of course!):

You can take the deans plug off before you send this in to our repair
department. As long as you did not solder on the control board this will
still be covered under warranty.


Thanks again to all who responded!
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