Emails????
#16
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Guess it is not just me.....................HELP!
#17
Originally Posted by jt6
yeah, my emails stopped working also in December.
raffaelli - It must be something with your ISP. I even tried sending you an e-mail about a week ago that said "Please reply asap" or something to that effect. Apparently you didn't get that either. I'm sure your ISP is just filtering any automated e-mails from @RCTech.net addresses.
#18
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Originally Posted by TSR6
rt6 - Yes, but you are using Road Runner, Correct?
raffaelli - It must be something with your ISP. I even tried sending you an e-mail about a week ago that said "Please reply asap" or something to that effect. Apparently you didn't get that either. I'm sure your ISP is just filtering any automated e-mails from @RCTech.net addresses.
raffaelli - It must be something with your ISP. I even tried sending you an e-mail about a week ago that said "Please reply asap" or something to that effect. Apparently you didn't get that either. I'm sure your ISP is just filtering any automated e-mails from @RCTech.net addresses.
Cablevision: Welcome to Cablevision, Chris Raffaelli!
There is 1 question ahead of you, thank you for waiting.
You are next in line, thank you for waiting.
Your Optimum Online Tech Support Specialist will join you momentarily.
Cablevision: Your Optimum Online Tech Support Specialist, Antonette, has arrived.
Chris Raffaelli: Hello.
Antonette: Good evening and thank you for contacting Optimum Online and Optimum Voice tech support, my name is Antonette, I received your question and I will be assisting you today. Please give me a minute or so to verify your account information.
Chris Raffaelli: OK.
Antonette: Thank you. I do apologize for your issue and I will be glad to assist you Mr. Raffaelli. A list is information above what I am given and can provide. You can however, go to www.optonline.net/mailblocking to get any possible information needed and to check to see if someone particular is blocking or being blocked.
Antonette: Can I assist with anything else regarding Optimum Online?
Chris Raffaelli: I am looking through that site and dont see a list of blocked isp's. can you give me the link?
Antonette: www.optonline.net/mailblocking. Any possible information that can be provided would be towards the middle of the page.
Chris Raffaelli: optonine does not maintain a list on their own?
Antonette: No, sorry.
Chris Raffaelli: well, that is actually good news.
Antonette: That is above what is provided to us and what we can give.
Antonette: Can I assist with anything else regarding Optimum Online?
Chris Raffaelli: is there something in my personal settings i can check to make sure I didnt accidentally block them?
Antonette: No, sorry.
Chris Raffaelli: OK, well thank you.
These are the lists that are followed by optonline.net
Composite Block List - http://cbl.abuseat.org/
Spamhaus - http://www.spamhaus.org/sbl/
Not Just Another Bogus List - http://njabl.org
#19
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that conversasion was a result of me asking if they had blocked rctech.net.
RCtech's IP's are
205.214.90.177
205.214.90.176
They do not show up on a block or black list that I can find.
I think this has something to do with the + that is after my name like I was asking about. The emails stopped when the + showed up.
RCtech's IP's are
205.214.90.177
205.214.90.176
They do not show up on a block or black list that I can find.
I think this has something to do with the + that is after my name like I was asking about. The emails stopped when the + showed up.
#20
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I probably asked this before but do you have a screen shot of the + by your name? I have never seen that before.
#21
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screen shot
#23
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Originally Posted by stevenmichael
i notice that plus sign next to the people i have added to my friends list.
odnt know if you can put yourself on your own buddy list or not though
odnt know if you can put yourself on your own buddy list or not though
#24
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Originally Posted by futureal
I probably asked this before but do you have a screen shot of the + by your name? I have never seen that before.
Have you figured out what the issue is?
#25
Originally Posted by raffaelli
your right! I am on my buddy list!.....lol
#26
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????
#27
R/C Tech Founder
As I've said, I don't know what to tell you. Nothing is wrong on this end, others are receiving emails just fine. If you have a link to your ISP's support page I can try to contact them to see if they have any ideas.
#29
R/C Tech Founder
I am getting nowhere with RoadRunner unfortunately. I followed their steps exactly, fixed the problem they claimed was causing emails to be blocked, and we still can't receive them.
#30
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http://www.optonline.net/Support
Look forward to hearing what the outcome is.
(seems like I am not the only one...)
Look forward to hearing what the outcome is.
(seems like I am not the only one...)