R/C Tech Forums

Go Back   R/C Tech Forums > General Forums > Nitro On-Road

Thread Tools Search this Thread
Old 02-06-2006, 02:49 PM   #1
Tech Addict
Join Date: Nov 2005
Location: Pembroke Pines, FL
Posts: 606
Trader Rating: 1 (100%+)
Default Venom Racing comments

I gotta give a shout out to these guys.

November, I bought 4-5 6V hump Rx packs from an online vendor, and
one went bad, shorted out melting it's wires, and the wires to the switch.

I called there, spoke with Paul, explained the situation, and he offered to
send out a replacement, no charge.

I got the replacement a few days later, as well as a free fuel bottle, completely N/C.

...Just saying....that's pretty cool. I only paid like $12.99 for the packs to begin with, and to go that extra step was awesome.

On account of that, I ordered some more Venom products, because that's some outstanding customer service.

Just throwing out some props where they are well deserved.

S. Florida
sharkonwheels is offline   Reply With Quote
Old 02-07-2006, 03:30 AM   #2
Tech Adept
Ridder's Avatar
Join Date: Oct 2005
Location: Maasland, Netherlands
Posts: 131
Thumbs up

I also have a good experience with Venom Racing.

I had a Venom Smart Temp that didn't do what is was supposed to do.
I also bought it online in the US.
I e-mailed them and the support for Europe (based in Australia....) had the Dutch Venom distributor send me a new one.
The distributor send a Speed meter in stead of a Smart Temp, so I emailed the Ozzie guy about the mistake.....no problem!
He had the distributor also send me a Venom Smart Temp!

That's what I call customer service!

Way to go Venom!!
Ridder is offline   Reply With Quote
Old 02-07-2006, 06:24 AM   #3
Tech Elite
M7H's Avatar
Join Date: Dec 2004
Location: The Netherlands
Posts: 2,196

Originally Posted by sharkonwheels
I got the replacement a few days later, as well as a free fuel bottle, completely N/C.
Atleast you know now that those fuel bottles are very cheap....
M7H is offline   Reply With Quote
Old 02-07-2006, 08:26 AM   #4
Artificial-I's Avatar
Join Date: Jan 2005
Location: Rurouni Kenshin
Posts: 3,459
Trader Rating: 17 (100%+)
Send a message via AIM to Artificial-I

Thats comforting cause My venom smart temp that I bought and installed awhile ago didnt work right from the start. Wouldnt mind trying it again , just havent returned it yet.
Artificial-I is offline   Reply With Quote
Old 02-16-2006, 07:48 AM   #5
Tech Fanatic
hogdaddy77's Avatar
Join Date: Nov 2003
Location: Warner Robins, Ga
Posts: 846
Trader Rating: 1 (100%+)

My smart temp seemed to have a hioc-up at first...I checked the venom webpage, and sure enough, there is a certain way install it on the REVO...did it, and now it works good! It was nice to see the necessary info on their page rather than to have to search forums for the solution!
hogdaddy77 is offline   Reply With Quote

Similar Threads
Thread Thread Starter Forum Replies Last Post
WERKS RACING (Malaysia) - updates, comments, enquiries, feedbacks and ask our drivers spencer Malaysian R/C Racers 355 10-26-2008 10:16 PM
3 Racing Automatic Tire Truer V2 comments jeff1 Nitro On-Road 13 12-04-2007 08:47 PM
Venom Racing: 3300Mah Stick Pack & Venom Battery Discharger. Artificial-I R/C Items: For Sale/Trade 14 06-11-2005 07:39 PM
Yeah Racing Bearings (Comments?) nnick Electric On-Road 3 09-22-2004 05:21 AM
venom racing alucard13 Nitro On-Road 2 05-06-2003 12:43 PM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

All times are GMT -7. It is currently 02:10 AM.

Powered By: vBulletin v3.9.2.1
Privacy Policy | Terms of Use | Advertise Content © 2001-2011 RCTech.net