Hitec Servo Warr...
Does anyone know if hitec still has a flat rate repair service?...My servo just crossed the 2 year mark and i know they changed the policy for warranties...anyone know what to do???...unfortunately im not great at saving receipts or anything like that either. :cry:
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I know that they do as of July. I sent one in.
I also don't seem to keep receipts very long either. Usually just a few days. I didn't go to their site, but it is usually about 75% of the cost of a new one. I have sent in I think 4 servos to Hitec, some under warrantee and some not, every time I ended up with a bran new servo |
Originally Posted by mist467
(Post 6744579)
Does anyone know if hitec still has a flat rate repair service?...My servo just crossed the 2 year mark and i know they changed the policy for warranties...anyone know what to do???...unfortunately im not great at saving receipts or anything like that either. :cry:
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question i have an hitec 5955TG and i broke the screw in the main gear were the steering horn connects to. well i took the gear out and i lost it. do you guys think i send it in and them send a new one or were if possible can i find another gear. this would be helpful guys if you could help me out.
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I would call & see if they will sell you a output gear or send it in & they'll do it for you for a very small fee if they charge you at all,other than for the gear that is.
Happy customers is how they have come to dominate in this segment of RC. |
Originally Posted by hobbstimothy
(Post 6744973)
question i have an hitec 5955TG and i broke the screw in the main gear were the steering horn connects to. well i took the gear out and i lost it. do you guys think i send it in and them send a new one or were if possible can i find another gear. this would be helpful guys if you could help me out.
Call em...they will take care of you. :nod: |
Originally Posted by Integra
(Post 6745527)
Call em...they will take care of you. :nod:
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Originally Posted by hobbstimothy
(Post 6747203)
does anyone happen to have the number to get ahold of them
"You can always contact our service department @ [email protected] or call (858) 748-8440" |
Called em today and they told me to go ahead and send it in hopefully they take care of it the rep told me they would take care of me even though I didn't have the receipt
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Hitec warranties are one of the best in the business. I have sent them burned up seros and got new ones within a few days. Because of their great customer service and warranty, I will not use any other servo.
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