Great Customer Service RRP!
11-08-2013, 10:41 AM
#1
Great Customer Service RRP!
Nice, I just called California to Robinson Racing on an issue I'm having on the early E-Maxx RRP clutches. Specifically, the 3906 clutch. They don't send that tiny aluminium space that goes on the inside between the inner clutch disc and the trans bearing. In turn this allows the inner clutch disc to wallow around on the hardened hexagon input shaft and eat into the disc.This also causes the clutch to loosen up, as it does this during running.
He stated they don't, because the cover won't fit, because this spacer pushes the clutch assembly out a tiny bit. I told him I don't run the cover, due to wanting the clutch to be cooled from running brushless on it. He's sending me a few spacers to stop this, Nice! That explains why on the original 4910 T-Maxx clutch setup they send the spacers, but not the 3906 E-Maxx ones. That's customer service! Thanks RRP!
He stated they don't, because the cover won't fit, because this spacer pushes the clutch assembly out a tiny bit. I told him I don't run the cover, due to wanting the clutch to be cooled from running brushless on it. He's sending me a few spacers to stop this, Nice! That explains why on the original 4910 T-Maxx clutch setup they send the spacers, but not the 3906 E-Maxx ones. That's customer service! Thanks RRP!
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