HObbycity sucks!

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Old 09-02-2009, 05:55 AM
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Default HObbycity sucks!

I am very upset with hobbycity but have no choice.

I brought 2 lipo from them

5s [email protected] on March 2009, it sat on my table n 1 cell died. It was on storage mode by hobbycity.

6s [email protected] on June, ran twice died 1 cell during the 2nd run. No abuse or LVC, just died.

Email them their Customer service really suck, you can email them many times & they will keep asking the same thing, when you buy. Even you have sent the infor twice or 3 times!

They have 3 customer service officers, Sumaira M, Jee & Yuky.

They will take turns to ask you for details everytime you send them email. It just sucks.

At the end they told me the lipo warranty is over 30days & they can't do anything.

I am disappointed with their service, I ask can their lipo on storage mode die without usage?

They replied sorry we cant help you it's over 30days.

That's not an answer but a excuse to avoid my question!

I know their lipo is cheap & not too bad but their service really suck!

I sent them my lipos & now I may have to pay to get them back.

Anybody have the same experience?
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Old 09-04-2009, 01:03 AM
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What brand Lipos did you buy?
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Old 09-04-2009, 01:07 AM
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Originally Posted by nexxus View Post
What brand Lipos did you buy?
Zippy flightmax.

U r from Perth? No one in HK reply lol
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Old 10-16-2009, 08:50 AM
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Originally Posted by SuperEk4 View Post
Zippy flightmax.

U r from Perth? No one in HK reply lol
I am from HK. Hobbycity is based in HK, but its very strange that they cannot sell anything to people in HK or China, only overseas. Anyway there are other HK online stores that are quite reputable, like rcmart for example.
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Old 10-16-2009, 09:21 AM
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Originally Posted by hardmankam View Post
I am from HK. Hobbycity is based in HK, but its very strange that they cannot sell anything to people in HK or China, only overseas. Anyway there are other HK online stores that are quite reputable, like rcmart for example.
Strange! The reason y I still buy from them is they r cheap! But sadly their service sucks big time
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