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Welcome to Hex Nut Racing!

Welcome to Hex Nut Racing!

 

Old 08-05-2011, 12:31 PM
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Join Date: Aug 2011
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Default Welcome to Hex Nut Racing!

http://shopping.hexnutracing.com

Hello, I would like to introduce Hex Nut Racing. We are a family owned business that specializes in providing our customers with the most personal level of shopping and some of the cheapest prices anywhere. We love this hobby and we love our customers and treat them just like friends. We want you to feel like you are visiting your local hobby shop. You will never feel like you are talking to some sort of low level customer service rep.
We know competition is fierce in this business, and we value your patronage.

Contacting Us
That is the easy part we have multiple methods.

Ticket System:
Open an official ticket by contacting us here:
http://shopping.hexnutracing.com/crm...tion=contactus
This is our preferred method because it lets us track the conversation through our system and ensure your issues are resolved (Please include your Order Number if you have one)

SMS (We do not except pictures, my wife received some odd ones :-) or Phone:
Not in the mood to visit the website? Call or SMS us at :646-494-8676
Please include your order number and name.

Email:
Prefer Email? Just send an email to:
[email protected]

Please include your order number and name.

Ordering
Use our website: http://shopping.hexnutracing.com

Have a large list of parts?
Send us an email with part numbers and we will create the order for you.

Out of stock?
We are a traditional shop that is adding new stock every day since we started offering online sales.

If you see an item is out of stock you can click the “Notify” button to be told when it is back in stock. We add new items almost every day, but this lets us prioritize how we order items and for how much quantity.

Looking for an Item?
Contact us and we will tell you if it is possible for us to get it and at what price.

DEALS!!
We offer deals on our already low prices:

Daily Deals
Every day we offer daily deals on an item you can view the daily deal here:

http://shopping.hexnutracing.com/Daily-Deals_ep_40.html

Follow us on twitter or face book to be notified off what the deal is:

http://twitter.com/hexnutracing
http://www.facebook.com/hexnut.racing?sk=wall

It will show a countdown for how long the deal is valid.

Group Deals!
http://shopping.hexnutracing.com/Group-Deals_ep_43.html

These are our specialty, once a week we offer a group deal. The way works we post a product for a super sale price, and we set a number of people that have to buy it for that price to be valid. So for example:

On Monday we offer a Go Pro HD Camera for $140 and we set the number of buyers to 20.

If 20 people buy it on lets say by Thursday, then the deal is closed. The buyers get it at that price and the product is shipped next business day.

If by Friday only 10 people sign up to buy it then the deal is cancelled and there is a new deal the next week.

We are always looking for group deal suggestions so contact us with your ideas.

Also follow us on Twitter and Facebook for group deal announcements
http://twitter.com/hexnutracing
http://www.facebook.com/hexnut.racing?sk=wall

Ideas or Comments?
Contact us, we love talking to our customers, plus I will be around the forum. Tell us what products you want stocked, which products stink. We are here to make the store better for you!

Blake

Last edited by HexNutRacing; 08-05-2011 at 02:36 PM.
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