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Old 12-05-2005, 06:20 PM   #1
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Default Contacting Novak

Hi,

I've had problems trying to e-mail Teamnovak. My e-mails to its customer service, tech support and even the webmaster's e-mail addresses have all bounced.

I'm having problems with my new GTB 5.5 system and would like to get in touch with them. E-mail is the most convenient method for me because I'm based in Singapore.

Can anyone help in putting me in touch with someone at Novak for tech help?

Thanks in advance.
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Old 12-05-2005, 07:02 PM   #2
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i sent novak's tech support a link to this topic.
you may have to use a different email account since your overseas.
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Old 12-05-2005, 07:30 PM   #3
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I would STRONGLY suggest that you send an e-mail to Charlie Suangka - [email protected] and use an e-mailing service like Yahoo!, Hotmail, Google, etc. to avoid bounced e-mails which may be caused by your local ISP e-mailing system. Charlie will take care of you... In my experience Novak's Customer Service is simply 2nd to None!
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Old 12-05-2005, 10:57 PM   #4
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Thanks for the reply. I'll drop a note to Charlie as suggested.
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Old 12-05-2005, 11:20 PM   #5
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yeah mail charlie directly..

i have to say.. novak's customer service has astounded me so far.
Really really quick with replies..
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