voltar

Why is Trinity the only RC company on the planet that does not list a phone number? Hats off to Ernie that is great customer service he does not want to be bothered by stupid calls. Calls like my brand-new battery doesn't work or my kill shot just blew up right out of the box that sort of thing anyone know a good # for them?

DeanV

iTrader: (6)

Try this 386-668-7771
It was on the bottom hidden in their letterhead.
ROAR Settlement Letter

Dean

wingracer

iTrader: (24)

Specifically because of how many calls like that they would get. If they aren't going to do anything about it anyway, why take the calls?

IndyRC_Racer

iTrader: (9)

I just checked the Trinity website for contact or support info. I was underwhelmed. You can always send a snail mail complaint to their P.O. Box......lol

idbdoug

iTrader: (41)

Never had a problem with contacting trinity via phone.
idbdoug

RedBullFiXX

iTrader: (34)

Are you an attorney by chance ?

idbdoug

iTrader: (41)

Nope, but deal with allot of Federal Stuff, LOL
idbdoug

Jerz616

iTrader: (49)

I got their email off the website and sent them one about my killshots endbells. Jim dieter returned the email the next day. Had 2 replacements 3 days later. So to me that's excellent customer service.

NolanP

iTrader: (8)

Yeah there is a warranty sheet on the website that lists Dieter's email info. He is usually pretty good unless he is out traveling with the team.