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Old 02-16-2005, 04:28 AM   #1
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Default speedtech not answering order queries??

i sent a email to speedtech twice, in the space of 1 week, one on a monday the other on a thursday, and still haven't gotten a response. are they on holidays?
i used the [email protected] email. i was enquiring about t1fk parts
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Old 02-16-2005, 06:22 AM   #2
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I dont think they are on holiday, i spoke with Steve on friday last week and ordered some bits and would have had them yesturday if the postman wasnt useless, they couldnt find where i live!
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Old 02-16-2005, 08:34 AM   #3
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try all there emails. Maybe that one was down do to service.
Here is the one I get responces to right away.
[email protected]
Hoep this helps,
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Old 02-16-2005, 09:25 AM   #4
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Last week was Chinese New Year, maybe this has something to do with it. Steve has always answered my emails quickly in the past. You can alwo try posting in the Speedtechrc forum as Steve answers questions there too.
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Old 02-16-2005, 09:57 AM   #5
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VenomWorldOrder,

I'm sorry about that. No, we are not on holidays. Sometimes quite honestly due to the amount of emails I get, I just miss them. Please send it again.

Steve Wang
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Old 02-16-2005, 02:59 PM   #6
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mabey there is a issue with mail from Australia,

I have not recieved a response either,

Steve can you check this out, thanks.
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Old 02-16-2005, 04:03 PM   #7
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Quote:
Originally posted by SpeedTech
VenomWorldOrder,

I'm sorry about that. No, we are not on holidays. Sometimes quite honestly due to the amount of emails I get, I just miss them. Please send it again.

Steve Wang
no worries man. i made a copy of the second email because i guessed it might happen again. i'll send it to the steve email.

ps do you sell team much more power supplies?
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Old 02-16-2005, 04:32 PM   #8
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Quote:
Originally posted by Rod M
mabey there is a issue with mail from Australia,

I have not recieved a response either,

Steve can you check this out, thanks.
Rod M,

I sent you a reply that combined all three of your email questions into one email. You might want to check the "SPAM" box...sometimes our emails gets filtered into there. If not, I'll send it again

Steve Wang
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Old 02-16-2005, 04:38 PM   #9
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Yes, sometime Steve's email gets sent to my spam box as well. That's how I almost missed a preorder because of that. And I was wondering what was up with it. Now I know to check my other box when I'm expecting a reply from him.
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Old 02-16-2005, 04:48 PM   #10
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Quote:
Originally posted by SpeedTech
Rod M,

I sent you a reply that combined all three of your email questions into one email. You might want to check the "SPAM" box...sometimes our emails gets filtered into there. If not, I'll send it again

Steve Wang
thanks Steve, just checked and its not there, (perhaps it was picked up by the corporate spam filter)

please resend and copy my home email address as well,

[email protected]

thanks

Rod M.
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Old 02-16-2005, 04:50 PM   #11
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i got a reply thanks for that steve. also sound like bad news for us "old fk" owners!
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Old 02-16-2005, 05:10 PM   #12
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hey steve, just send u a email..
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Old 02-16-2005, 07:01 PM   #13
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Default This is very important!

Guys,

Do me a favor, if you're going to inquire about your email inquiries, you have to leave me a name (first and last), and/or your email address. I do not know screen names on here and therefore I can not match up a screen name to an email. If you don't feel comfortable providing that, just send the email again.

If you're inquirying something via email, and you don't get a response from me, it is quite possible that I might have missed it (with over 100 emails I get everyday, with over 3000 customers in our database, it is quite possible that I might miss an email or two) just simply try sending it again. There is NO need to post on here asking about an email.

Thanks for understanding guys, and I apologize if I sound harsh, but this is getting a bit out of hand.

Sincerely,

Steve Wang

p.s. I will no longer reply to this thread, please direct everything to existing thread that we have on here. Thanks!
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