GM RACING/ GRAUPNER CONTACT
#1
GM RACING/ GRAUPNER CONTACT
Hi All,
I wonder if any one have contact for Stefan Graupner, I have some problem with GRAUPNER that sell GM Racing Products, because My order is Paid but the goods is never come over a month long.
I tried to send email to their marketing but they never reply, like don't have responsibilities.
Thank you
Regards,
Asdi
I wonder if any one have contact for Stefan Graupner, I have some problem with GRAUPNER that sell GM Racing Products, because My order is Paid but the goods is never come over a month long.
I tried to send email to their marketing but they never reply, like don't have responsibilities.
Thank you
Regards,
Asdi
#2
Actually Graupner donīt sell to the public directly just to shops. How is it possible you ordered from them? Or did you have something for repair to their service department?
#3
That make even worse ya.. Even I'm as a Dealer don't get any attention.
I have send many email to their sales manager Florent Baudoin, Claudia Presfeund, and other Graupner email, but until now I never received any reply.
The problem is start when Claudia is failed to follow my shipping instruction, I notify the address is changed but 3 days later still send to wrong address. They claim shipping by FEDEX. My payment transaction is 10-12-2010.
So I think I have to reach higher level than Sales manager only to solve this problem.
I don't want to make bad image for any one but I'm tired waiting without any progress or any report.
#4
Maybe you should contact Martin Hofer at the GM thread. Maybe he can help you.
#5
#6
Hi
I suggest you call up Graupner directly to get an answer...
Graupner GmbH & Co. KG
Henriettenstrasse 94-96
D-73230 Kirchheim / Teck
Tel. (+49) 1805472876
Hope the helps
I've never had any issues with Ordering directly from Graupner, sorry to hear you've experienced issues
Luke
I suggest you call up Graupner directly to get an answer...
Graupner GmbH & Co. KG
Henriettenstrasse 94-96
D-73230 Kirchheim / Teck
Tel. (+49) 1805472876
Hope the helps
I've never had any issues with Ordering directly from Graupner, sorry to hear you've experienced issues
Luke