neosan

Hi all,

I´m thinking buying from them. Any bad experience ? Is a good place to shop ?

thanks in advance

Ed Anderson

iTrader: (26)

Don't walk, RUN from that one!! There used to be a thread on here by him. It was full of complaints and got deleted (not sure by who).

1) I found them to have nothing in stock.

2) No way to contact them

3) Once you send them money, forget about it, its gone!

Itchy

iTrader: (1)

This a hard question. No one will be totally happy with any store.

My personal and objective experience: ordered once. They send me an email AFTER i paid in credit card because they didnt have one the items in stock. I changed it for a similar item.

after that i had problems with customs. To make a long srory short, the package was sent back to hong kong without me ever being informed that i was suposed to deliver a receipt to customs (rcmodel didnt include one in the package).

They sent me an email asking me what to do. I apologised for my country dumb customs, and asked them to send it to me again, this time with a valid receipt. They did it without any question, although it wasnt their fault the package was sent back. got everything right the second time.

As far as i know, pretty decent store. Bigest problem is that they dont tell you if something is out stock until you already paid for it.

Anyway its ok, atleast for european customers.

For US, i dont really see the point.

rc-zombies

iTrader: (9)

I've never had a single problem in the last 3 years ordering from them.

If an item is out of stock..
1)they will find an equivalent if it's not a car part.
2)back order the item and ship when in stock. instock items will ship ahead
3)refund the money back to you.

Dan the Man

iTrader: (41)

Never had a problem with them for any order I've made over the last 3-4 years. Great service, fast and reliable. The only time they were out of stock of something I was emailed straight away, and the parts were shipped as soon as they came back in stock.

antonio_cadiz

I have a problem with this store, they have sent an order to me and lack a piece that they do not have, I say to him that she cancels that piece and sends to another one of the same valor.le to me I have sent 2 emails and they do not answer. I am going to demand it to paypal

Sith Lord

iTrader: (21)

I've recently ordered a couple of new M05 minis from them, together with a few spare parts. NO PROBLEM at all. Real quick delivery to Australia.

If you ask a question world wide, you'll get a million positives and a million negatives.

yokemad

Try to Go for RCMARKET.HK

kschu

iTrader: (16)

i never have problem with them at all after 2 years + ....u call or email them to check for stock availability before u make order....this will ensure the items u want are in stock...

i met their bos (terence) in titc this year. he's very friendly and responsible person...

Tommy Bergfeldt

A couple of years ago, RCmodel had some trouble with support and delivery..
The last year they've been top notch though, fast response and less than a week delivery to Sweden..

alan1467

Used them for over 3 years, yes sometimes items say instock and are not but that happens with most shops, no system can be 100% all the time but I have always had good contact and shipping from them

antonio_cadiz

3 emails and not reply.

for me not good shop

getpip

Not great stock levels but no problems for me to the UK ... I will continue to use them

maxg123456

I use it for regular items I need for my 1/10th touring car, like tires and wheels, but RCMARKET does my head in. Its painfully slow. I could honestly make a coffee and heat up the water before the next webpage appears. I think RCMARKET need to speed up their server, as its pretty unacceptable.

I've been thinking of using other websites because of this.

antonio_cadiz

4 emails and not reply

very bad