R/C Tech Forums

Go Back   R/C Tech Forums > General Forums > Electric On-Road

Closed Thread
 
Thread Tools Search this Thread
Old 09-24-2009, 05:01 PM   #16
Super Moderator
 
Cpt.America's Avatar
R/C Tech Elite Subscriber
 
Join Date: Mar 2009
Location: Washington State
Posts: 11,081
Trader Rating: 52 (100%+)
Default

Quote:
Originally Posted by JimmyMac View Post
Nexus Racing has been an awesome crew! No problems with them what so ever! I have met them personally and they are a great bunch. I don't see a problem with them. They often frequent the boards. I'm sure it was an honest mistake. They are not the type of people to "rip" someone off. I also think you are jumping the gun on this one. Contact them here through PM or via email. They will get is straightened out. I mean come on, I can understand the frustration. But get real, you made this order yesterday!

I will always recommend Nexus to people ordering XRay parts or certain odds and ends like batteries, escs, tires, etc.
You got THAT right... They sell one battery for $89, that amain sells for $134. I always go to nexus first... if they dont have what I want, i start going down my list.
__________________
A big thanks to my sponsors:
- Fantom Racing - www.fantomracing.com -
- Fusion Graphix- www.fusiongraphix.com -
- RCSpecialties -
Cpt.America is offline  
Old 09-24-2009, 05:03 PM   #17
Tech Champion
 
snoopyrc's Avatar
 
Join Date: Oct 2006
Location: Tunnel Hill GA
Posts: 5,046
Trader Rating: 2 (100%+)
Default

Absolutely a simple mistake. But a lot less malicious than the mistake you made when you started this thread.

Put your guns away mac. It will be alright.
__________________
www.battlefieldraceway.com Racing videos at http://www.youtube.com/snoopyrc
snoopyrc is offline  
Old 09-24-2009, 05:19 PM   #18
Tech Champion
 
DARKSIDE's Avatar
 
Join Date: Mar 2008
Location: Nashville-Memphis
Posts: 8,572
Trader Rating: 2 (100%+)
Default

Quote:
Originally Posted by snoopyrc View Post
Absolutely a simple mistake. But a lot less malicious than the mistake you made when you started this thread.

Put your guns away mac. It will be alright.

+1

get real.....simple mistake, I dont run X-ray but I know and race with these guys and in NO way are you giving them a fair shake... Nexus racing are some awesome crew of guys..PERIOD!
__________________
Myron "BATTMAN" Kinnard
Team Associated/Reedy Powered/PROTOform/OTT/1UP
Apex Raceway and Hobbies
1172 Park Ave, Murfreesboro, TN 37129
DARKSIDE is offline  
Old 09-24-2009, 05:22 PM   #19
Tech Master
 
adamge's Avatar
 
Join Date: Sep 2006
Location: Saskatoon,SK Canada
Posts: 1,654
Trader Rating: 1 (100%+)
Default

Wow... overreact much?

Quote:
Originally Posted by kn7671 View Post
Nexus Racing - Fraud Alert

I passing on information regarding my last order with Nexus Racing as an alert to everyone.

Yesterday morning I made a simple overnight order for an SMC 5200 7.4v 50c battery for $129.95, which they showed in stock, along with some XRay '009 front outdrives for the spool. When I got home today, the package was in the mail as expected, overnight, but inside was an SMC 4900 3.7v 50c battery, value $59.95 along with the outdrives.

Attempts to reach Nexus Racing at their published number, 770-659-2901, multiple times only resulted in a full voicemail box, RED FLAG... At this point I now can't race this weekend, paid overnight shipping to have it by Friday, have a battery I cannot use, and Nexus Racing pocketed $70.00 by shipping me incorrectly, seemingly on purpose.

Obviously not happy about this, and until Nexus Racing contacts me and corrects the issue, I would strongly advise anyone against purchasing from Nexus Racing.
__________________
When someone is intent on excelling in an otherwise laudable manner, does he not desire to inflict pain on others by means of his exalted status and enjoy the envy he arouses? Is there not an anticipated delight in an artist's ability to defeat his artistic rivals, which heightens his euphoria in creation?
-Nietzsche
adamge is offline  
Old 09-24-2009, 05:23 PM   #20
Tech Regular
 
masterhit's Avatar
 
Join Date: Jun 2006
Location: Michigan
Posts: 475
Trader Rating: 15 (100%+)
Default

Not that it is really necessary at this point... But, I have ordered loads from Nexus over the years and have always received excellent service. Mistakes unfortunately happen, and usually on things you need for the weekend!

Hopefully if it is resolved quickly enough there is still a chance to have a replacement by Saturday with USPS next day (depending on your race day/schedule)....

Mike Slaughter
masterhit is offline  
Old 09-24-2009, 05:33 PM   #21
Tech Master
 
Join Date: Nov 2003
Posts: 1,052
Trader Rating: 16 (94%+)
Default

Paul from Nexus Racing contacted me and has promised to ship me the correct battery overnight, along with a refund of the overnight shipping I previously paid in which the wrong battery was shipped.

So far, Nexus Racing is correcting the order, and it appears that this was simply a mistake.

I must add, that with all the previous orders at Nexus Racing over the last 2-years, that they were all correct and on time, and this is the first problem I've ever had with them.
kn7671 is offline  
Old 09-24-2009, 05:34 PM   #22
Tech Champion
 
snoopyrc's Avatar
 
Join Date: Oct 2006
Location: Tunnel Hill GA
Posts: 5,046
Trader Rating: 2 (100%+)
Default

Well thats just about two full pages of folks backing up Nexus. If you are feeling kind of crispy from the flame dont take it too hard. Its just that you insulted someone we all know and stand behind. At least you can feel some comfort knowing you will likely get your order corrected.
__________________
www.battlefieldraceway.com Racing videos at http://www.youtube.com/snoopyrc
snoopyrc is offline  
Old 09-24-2009, 05:36 PM   #23
Tech Elite
 
hairy's Avatar
 
Join Date: Apr 2008
Location: In the Good ole' U.S.A.
Posts: 2,323
Trader Rating: 1 (100%+)
Default

Quote:
Originally Posted by kn7671 View Post
Paul from Nexus Racing contacted me and has promised to ship me the correct battery overnight, along with a refund of the overnight shipping I previously paid in which the wrong battery was shipped.

So far, Nexus Racing is correcting the order, and it appears that this was simply a mistake.
is that the BEST you can DO?
__________________
MERLIN RACING
"He once ran a marathon because it was on his way"
Logic is a lost art!
You are defined in life by how you respond to defeat!
hairy is offline  
Old 09-24-2009, 05:37 PM   #24
Tech Fanatic
 
jammincrtjames's Avatar
 
Join Date: Mar 2007
Location: GA
Posts: 969
Trader Rating: 2 (100%+)
Default

And while we are at it...you should think before using a word like "fraud". Look that one up in the dictionary. And after that...look up the word libel!
__________________
NEXUS RACING www.nexusracing.com | FANTOM RACING www.fantomracing.com
ORCA www.orcarc.com | TURTLE TRAX / www.turtletraxraceway.com
--------------------------------------------------
"If you're not first...you're last!"
jammincrtjames is offline  
Old 09-24-2009, 05:47 PM   #25
Tech Master
 
yokemad's Avatar
 
Join Date: Apr 2007
Posts: 1,150
Default

Good to hear all those positive feedback just before ordering 2 motors
yokemad is offline  
Old 09-24-2009, 05:55 PM   #26
Tech Elite
 
entitymugenmtx's Avatar
 
Join Date: Jun 2007
Location: Northridge ca
Posts: 2,117
Trader Rating: 81 (100%+)
Send a message via AIM to entitymugenmtx
Default

Quote:
Originally Posted by kn7671 View Post
Paul from Nexus Racing contacted me and has promised to ship me the correct battery overnight, along with a refund of the overnight shipping I previously paid in which the wrong battery was shipped.

So far, Nexus Racing is correcting the order, and it appears that this was simply a mistake.

I must add, that with all the previous orders at Nexus Racing over the last 2-years, that they were all correct and on time, and this is the first problem I've ever had with them.
Why would you post something up like this? If you have a problem with Paul from Nexus handle it yourself, then to throw him under the bus. I'm just saying.
__________________
SPONSORS.....MY CHECKBOOK....
entitymugenmtx is offline  
Old 09-24-2009, 06:03 PM   #27
Tech Adept
 
Join Date: Jun 2006
Posts: 232
Default

When dealing with any of the major players in the R/C parts and hobby industry if I can't pick up a phone and call them during business hours and speak to someone with a pulse I would have to think really hard before I do business with them. Thats just me, I'm not assuming Nexus does not man their phones but one post did state they prefer email communications and the original poster did say he kept getting voice mail. Plus I noticed on their site they mention a 24 hour response for emails.

I'm not saying anything negative about Nexus particularly but there are people that run online hobby shops out of their garage or on the side and typically do not have the best customer service because of the additional workload of hobby business + day job + life. I have had my race weekend ruined plenty of times trying to get parts last minute from shops that are a side business or that can't or don't invest allot into their customer service.
HookaMega is offline  
Old 09-24-2009, 06:03 PM   #28
Tech Master
 
picco007's Avatar
 
Join Date: Dec 2001
Location: TX.
Posts: 1,814
Trader Rating: 92 (100%+)
Send a message via AIM to picco007 Send a message via Yahoo to picco007
Default

These guys are great! Arun is a great person to deal with for sure!
__________________
EA Motorsports
picco007 is offline  
Old 09-24-2009, 06:11 PM   #29
Tech Master
 
yokemad's Avatar
 
Join Date: Apr 2007
Posts: 1,150
Default

They do international Shipping right? (UK)
Cheers
yokemad is offline  
Old 09-24-2009, 06:28 PM   #30
Tech Master
 
Join Date: Nov 2003
Posts: 1,052
Trader Rating: 16 (94%+)
Default

Quote:
Originally Posted by entitymugenmtx View Post
Why would you post something up like this? If you have a problem with Paul from Nexus handle it yourself, then to throw him under the bus. I'm just saying.
I completely understand everyone defending Nexus. I usually recommend Nexus or Stormer as the best online shops, but everyone's view and reactions will differ based on your personal life experiences. If you've ever been screwed from a similar situation, you might view this differently.
kn7671 is offline  
Closed Thread

Similar Threads
Thread Thread Starter Forum Replies Last Post
Nexus Racing Indoor Carpet: 2009-10 Update and Schedule Nexus Racing Georgia Racing 148 11-05-2009 05:14 AM
GO-RC Work Day 4/11/09 at Nexus Racing Bob Malphurs Georgia Racing 15 04-15-2009 07:25 AM
Nexus Racing 1/10/09 John Tag Georgia Racing 52 01-13-2009 04:14 PM
NEXUS RACING: Oct 25 kumpol Georgia Racing 86 11-01-2008 01:05 PM
NEXUS RACING: First Race this Sat (Oct 11) Nexus Racing Georgia Racing 80 10-15-2008 08:41 AM
NEXUS Racing - Saturday June 9th ShaunMac Georgia Racing 55 06-10-2007 09:14 PM



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -7. It is currently 07:10 AM.


We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
Powered By: vBulletin v3.9.2.1
Privacy Policy | Terms of Use | Advertise Content © 2001-2011 RCTech.net