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Old 11-19-2008, 10:51 PM   #1
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Default Read This If You Are An FMA Direct Customer


Apparently credit card database compromised,

FMA Direct sells some great products at very reasonable prices, I hope the problems are isolated and any damage to their business is limited.
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Old 11-20-2008, 09:00 AM   #2
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Default hmmmm,

I was kind of hesitant about posting this. I did not want to hurt FMA business unfairly, did not want to be an alarmist but
numerous posters on the thread I linked to, who had bought items online from FMA using a credit card, had false charges on their card. At least half of these victims didn't know there cards were compromised or how they were compromised.
It appears that unlike many leaks of credit card information that a high percentage of the cards are being hit for illegal charges.

It is strange that almost no one is even bothering to read this thread,
Has an alert already been posted?
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Old 11-20-2008, 04:46 PM   #3
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Yesterday I received a call from my credit card company about unauthorized charges. Yes I have had to cancel that card and have a new one issued and yes I have used that card to buy from FMA Direct.

Today I received this e-mail from FMA Direct...

Statement from FMA Direct Management in response to posts on leading RC Online Forums.

During the last week of October, FMA received two inquiries within a matter of days about possible compromised credit cards. In both cases the customer informed us that they had used their card at multiple online sites and could not confirm which site(s) could have been compromised. We promptly notified the company who hosts our website about the possible compromise of our database. After extensive research on their end, our website host notified FMA that no breach could be detected. Nevertheless, as of November 1, 2008 the additional precautionary measures were implemented by FMA?s host:

1) Hardened all login passwords that could have presented an opportunity for such theft.
2) Added stronger encryption algorithms to any credit card transactions received on our partner's web hosting company?s servers.
3) Added additional security measures to further ensure credit card information is secure at our web hosting service.

Although our web provider still contends that no breach has been detected, FMA recognizes from the number of incidents reported on the forums, that a breach of the system may have occurred. As such, we are notifying FMA Direct customers who have purchased online to notify their credit card companies immediately about a possible breach. We assure you that we will remain vigilant moving forward with regard to any such attempts to compromise the trust between FMA Direct and our loyal customers. We apologize for the inconvenience this will cause.
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Old 11-25-2008, 04:10 PM   #4
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Thanks for the heads up. My credit card had unauthorized charges on it as well. Unfortunate. Little disappointed in the FMA response. They want to give customers $10 to put their new cards at risk again.
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