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Old 04-05-2010, 07:18 AM   #871
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Has anyone actually had any success sending a warranty repair to Hobbywing? They ignored my emails forever, but after a phone call to them they replied and told me to send it in to 4rd Floor, 3th Building, KeLunTe Industrial Park, ShangLiLang Village, BuLan Road, BuJi, LongGang District, ShenZhen, China. I sent it and for the last 3 days the post office has been trying to deliver it but they have had no response.

Its too bad, I had a good opinion of Hobbywing before and used to recommend them but I doubt I will ever purchase another product from them again. If they got a decent support team and actually responded to customers they could easily expand into RC mainstream instead of being grouped as cheap junk from China...
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Old 04-05-2010, 11:30 AM   #872
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they say their parts are so cheap its best to buy new. and yes they do need a US location.
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Old 04-06-2010, 02:32 AM   #873
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Quote:
Originally Posted by JKL1031 View Post
they say their parts are so cheap its best to buy new
Put it all in perspective.
You could have 3 ezrun esc's fail & still be financially better off than if you bought one of the 'big name' brands.
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Old 04-06-2010, 02:45 AM   #874
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Quote:
Originally Posted by 1101 View Post
Put it all in perspective.
You could have 3 ezrun esc's fail & still be financially better off than if you bought one of the 'big name' brands.
Yeah looking at the prices of the rebadged Speed Passion systems you're probably right. I believe the rebadged Venoms are cheaper than the SP so if you want good after sale support the Venoms are a good alternative.

Personally I'd rather take my chances with the HW because they have very low failure rates and they're cheap too so if it does fail it's cheaper and less hassle to just buy another one.
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Old 04-06-2010, 03:15 AM   #875
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Yeah looking at the prices of the rebadged Speed Passion systems you're probably right. I believe the rebadged Venoms are cheaper than the SP so if you want good after sale support the Venoms are a good alternative.

Personally I'd rather take my chances with the HW because they have very low failure rates and they're cheap too so if it does fail it's cheaper and less hassle to just buy another one.
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Old 04-06-2010, 04:07 AM   #876
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Well, they finally accepted the package today so hopefully they will get it taken care of. The lack of response to emails still bothers me, but if they fix or replace the part I can forgive it. My ESC was the 80A 1/8 EZrun so not cheap, and only slightly less money than a comparable Novak HV. It failed after using it only 5 times. Shipping to china is fast and cheap from here (South Korea to China EMS 2 day was a bit over $10) and it was still under warranty so it was worth sending in.

I really like the Hobbywing stuff, and the programming card is great, so I hope the rest of this transaction goes smoothly. I was planning on buying at least one more esc from them.
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Old 04-06-2010, 05:12 AM   #877
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Hi,

I have a EZRun 35A system with a 13T motor that I used to use in my mini, but now that it's gone I plan on putting this system in my DB01R just for bashing purposes.

Does anyone here use the EZRun 35A for offroad? Feedback?

Thanks.
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Old 04-06-2010, 06:05 AM   #878
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Quite a few guys over at Tamiya Club use the 9T/35A eZRun combo in DB01s without any problems.
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Old 04-06-2010, 06:10 AM   #879
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Awesome,

That's pretty much all I needed to hear.

Cheers.
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Old 04-07-2010, 06:06 AM   #880
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Quote:
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Quite a few guys over at Tamiya Club use the 9T/35A eZRun combo in DB01s without any problems.
I have mine in an Evader and it rips with a good battery!
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Old 04-26-2010, 11:16 AM   #881
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need u guys opinion on my 5.5 motor gearing at 72m straight line track... now i'm using 6.9 but cut-off at 3min... shud i go to 8.5...? or any suggestion... thanc for reply... i need to race next month with 5 minutes time in mod category...
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Old 06-08-2010, 11:24 PM   #882
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do you all think a 8.5 would run cooler than the 9t?
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Old 06-09-2010, 11:10 AM   #883
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do you all think a 8.5 would run cooler than the 9t?
I think it will run hotter because it doesn't have built-in cooling fins.
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Old 06-09-2010, 11:49 AM   #884
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The 9T is a 380 size motor in a 540 size can that allows for the cooling fins to be built in. The 8.5 is a 540 size motor. My guess is the added torque from he larger motor will allow it to run cooler everything else being the same.
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Old 06-09-2010, 01:26 PM   #885
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The 9T actually has gobs of UNUSEABLE torque, more torque than required or needed. You're just going to be spinning tires even on the 9T. The 8.5T doesn't have cooling fins so how is it going to run cooler? The small torque advantage is insignificant. What you're saying is analogous to "my car's engine has 20ft/lbs more torque than yours so even though I ripped out the radiator it runs cooler"....huh?
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