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Old 06-19-2008, 04:48 PM   #1
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Default Axiom Motors complaint

Hi all.
Just wanting to know if any fellow racers have had anything to do with AXIOM MOTORS?
I orded $550 worth of stuff off him, on the 30.5.008.
I havnt recieved it yet and no luck with him returning emails..
Can someone please shed some light on this subject for me..
My next step is to recover my money through fraud actions with my c/card company..
Dont want to do that..BUT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
mike
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Old 06-19-2008, 05:22 PM   #2
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You may have caught Dave at a bad time as I know he`ll be racing @The NCT Columbia Cup this week-end ...

And

he`s not going let you down ....
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Old 06-19-2008, 07:41 PM   #3
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Quote:
Originally Posted by mikecatts View Post
Hi all.
Just wanting to know if any fellow racers have had anything to do with AXIOM MOTORS?
I orded $550 worth of stuff off him, on the 30.5.008.
I havnt recieved it yet and no luck with him returning emails..
Can someone please shed some light on this subject for me..
My next step is to recover my money through fraud actions with my c/card company..
Dont want to do that..BUT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
mike
Did he update shipping status yet? Dave's a stand up guy. I know hes been extremely swamped lately with orders. Have you tried sending him a PM on here or posted on his forum?
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Old 06-19-2008, 08:32 PM   #4
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He does answer emails, at least he answered mine.

Shipping can be a bit slow at times, USPS in Portland doesn't seem to be among the swiftest carriers. I get items from A-Main in 2 days but it takes almost a week from Axiom due to the different postal services. It isn't Dave's fault.
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Old 06-19-2008, 08:48 PM   #5
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Don't worry Dave will take care of you. Like others have stated, he's a stand up guy. He gets busy just like anyone else, just give him some time. His motors are definitely worth the wait.
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Old 06-19-2008, 09:23 PM   #6
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Overseas shipping takes time.
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Old 06-19-2008, 09:30 PM   #7
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I just went round and round with Axiom over them posting "Buy It Now" items on ebay that they didn't have. You can read about it and another unhappy customer here....

http://www.rctech.net/forum/showthre...218152&page=15

After asking for a FULL refund, he still hasn't refunded me for the Hotwire I paid for.
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Old 06-20-2008, 05:44 AM   #8
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Quote:
Originally Posted by KinzR View Post
I just went round and round with Axiom over them posting "Buy It Now" items on ebay that they didn't have. You can read about it and another unhappy customer here....

http://www.rctech.net/forum/showthre...218152&page=15

After asking for a FULL refund, he still hasn't refunded me for the Hotwire I paid for.

He said in his response that your Hot Wire shipped that morning. Publicly slamming someone really sucks. I've never had any trouble with Axiom. Things will get worked out dude.
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Old 06-20-2008, 05:57 AM   #9
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Go read the Axiom thread in the company section, you're not the first to have this problem. How is he publicly slamming the guy? Any of you posting that nonsense would feel EXACTLY like this guy if you shelled out $550 and now Dave wont return your emails. Hes doing the same thing to me right now. I have been going back and forth since May 7th on an order with him, so I finally resorted to posting what the deal is since he quit returning my emails as well. He seems to use the excuse, "Sorry, I have been at a race all weekend." A LOT! Well, thats fine but theres five other days of the week where business SHOULD be getting done and orders taken care of. If this is just a side job or a weekend venture for Dave then he needs to give it up because clearly he cant handle it.

Last edited by jla8874; 06-20-2008 at 10:23 AM.
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Old 06-20-2008, 06:00 AM   #10
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bummer for everyone
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Old 06-20-2008, 07:53 AM   #11
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Guess we should all be responsible and start supporting our LHS.
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Old 06-20-2008, 10:34 AM   #12
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Quote:
Originally Posted by sportpak View Post
Guess we should all be responsible and start supporting our LHS.

Best Damn post I've read today!
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Old 06-20-2008, 01:08 PM   #13
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I had a similar problem with Dave and Axiom. I placed my order on 5/21, my credit card was charged on 5/24, but my prduct did not ship until 6/3. I doubt it would have even shipped then if I hadn't been bugging Dave and reminded him that charging a credit card before he ships is in breach of his merchant agreeement. Here is the email string.

.................................................. .................................................. ...
Product is in stock and packaged, there is no breech in our contract with our merchant
servers

We do not sell anything that is not in stock.
--
Thanks,

David Gullickson
Axiom Racing Motors
National Champions
www.axiommotors.com


Quoting [email protected]:


[Hide Quoted Text]
David:

Did the ESC ship today? If not please promptly cancel my order and
refund my credit card.

While I appreciate the link to the shipping policy, the issue is
charging my credit card before a product is shipped without notifying
me of this policy. This is likely in breech of your agreement with the
credit card company and is actually illegal in a few places. Why
should I be paying for a product you clearly do not have in stock?

Regards,
Patrick Simkins

Quoting David Gullickson <[email protected]>:
ESC is in stock, and will ship Monday for you.

Shipping policy is orders ship within 4 - 7 business days as specified on
the website.

http://www.axiommotors.com/shipping....9bf7a9384664ac
94b

Thanks,



David Gullickson

Axiom Racing Motors

USA National Champions

Australian National Champions

UK National Champions

www.axiommotors.com



GOT MOTOR?


-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Friday, May 30, 2008 9:09 PM
To: David Gullickson
Subject: RE: Order Process

So does that mean you have my speedo and you're shipping it tomorrow?
Since my card was credited last Saturday that pretty much covers the
processing part doesn't it?

Quoting David Gullickson <[email protected]>:
Patrick,

Yes we have started processing your order.

Thanks,



David Gullickson

Axiom Racing Motors

USA National Champions

Australian National Champions

UK National Champions

www.axiommotors.com



GOT MOTOR?

-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Friday, May 30, 2008 8:58 PM
To: David Gullickson
Subject: RE: Order Process

Hi David,

I just got a message that my order has been updated to the status of
"processing". Why has this not shipped? If you do not have the
product that is fine, but simply inform me it is back ordered and DO
NOT charge my credit card for a product you have not shipped. I
expect this product will either ship Monday or my card will be
refunded for what you charged me for a week ago.

Regards,
Patrick Simkins


Quoting David Gullickson <[email protected]>:
You order is preparing to ship

Thanks,



David Gullickson

Axiom Racing Motors

USA National Champions

Australian National Champions

UK National Champions

www.axiommotors.com



GOT MOTOR?

-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Wednesday, May 28, 2008 9:38 AM
To: Axiom Motors
Subject: Re: Order Process

Have you shipped or will you be shipping my order soon. My credit
card was charged for the product and I would expect that it be shipped
when that happens. Please update me on what is going on.

Regards,
Pat Simkins



Quoting Axiom Motors <[email protected]>:
Axiom Motors
------------------------------------------------------
Order Number: XXXXX
Detailed Invoice:
https://www.axiommotors.com/account_...order_id=XXXXX
Date Ordered: Wednesday 21 May, 2008
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Old 06-20-2008, 01:12 PM   #14
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Your link to the invoice will not work unless you want everyone to have your logon to the Axiom site to view it.
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Old 06-20-2008, 01:22 PM   #15
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Way to miss the point
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