protc3

iTrader: (13)

I only use it when the bite is high and i need the thicker side lubes in the tubes to smooth the car out. In regular club race conditions the stock ones are fine.

punkracer24

iTrader: (13)

jason you gotz a PM

protc3

iTrader: (13)

got it bro

Jeremy Otis

Jason,

I would like to take a minute to commend you on the superior customer service you have been offering you customers. Since the release of your car you have had a great deal of positive and negative reactions. To be honest with you I was even sceptical not of your car but if you would be able to keep up with the intial spike in orders and heightened interst level. Every time I log on your thread is on the front page and you are helping your customer with whatever is needed. I do not run a BMI as I am happy with my current car but what I will say is that I have over 20 years of retail experince and I can certainly appreciate what you have been doing.

Keep it up bro! ha ha

Jeremy

ChrisP

iTrader: (11)

Once you hold the car in your hands and see it on the track you may find yourself drifting more towards owning a DB12R....

Mine will see its maiden voyage on Saturday....

Mason

I think this is part of the problem. He's on here providing customer support instead of kicking even more tail out in the shop. I can't blame him - the a/c is always nicer! besides if we put a camera in the shop it would look like OCC with Jason, Adrian, and Marcos as mikey..

Randy Caster

iTrader: (47)

Those look pretty sweet.. is he just doing the pitboards or stickers and wraps too?

protc3

iTrader: (13)

Thanks alot Jeremy. I am really trying to give the best support i can. In the past i havent been able to keep on top of my kits as i should have so when i decided to release this car, I swore i would make it a point to offer the best customer support and parts support that i can possibly offer. I wanted to supply the support that i would like if i was on the other end of the stick. The initial release was tough but i managed to get through it and keep on top of the demand and questions. Mow it has gotten alot easier. With taking on a new employee to take care of the packaging, I have been freed up to take care of making the parts and keeping up on inventory. Keeping up with the questions on the boards is actually a well needed break for me It lets me clear my head. Thanks again for the kind words buddy.

ChrisP

iTrader: (11)

Glad to hear that the forums help clear your head...

now...if you need assistance clearing a room...wait'll Kropy gets down there for the 'Birds.....He's got mad room-clearing skillz

Kropy

iTrader: (12)

All of the above

Yes, I gots skills

AChupp2

iTrader: (24)

I have a question about the machined axle spacers. If I am looking at the car from the back, which side should the larger diameter side of the spacer be on, or doesn't it really matter?

ChrisP

iTrader: (11)

Smaller diameter towards the bearing so that it will rest against the bearing's inner race.

AChupp2

iTrader: (24)

Thanks, that's what I was thinking.

protc3

iTrader: (13)

Oh man, Kropy needs to keep his distance.

Randy Caster

iTrader: (47)

That's pretty slick stuff, is the only contact through email or does he have a website to check out more of his work?