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Old 01-24-2007, 06:33 PM   #1
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Default GM speed control repair!

Guys I am sorry to start a thread on this. I tried searching for info on where to send a GM speed controller for repair , but I have had no luck. Do any of you know who is the distributer or repair center for GM?

Thanks.
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Old 01-24-2007, 06:39 PM   #2
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Default Me Too!

I have 3 myself, last time I called Horizon when I was still at SE they(HORIZON) seemed to be in a quandry about whether they still service them or not?! I left a message with the repair/service manager but never received a call back. Try getting ahold of Andre at SE and see if he can follow up on it. I would assume that Horizon would service them, the Losi RTRs came with the GM esc's, but who knows?
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Old 01-24-2007, 09:12 PM   #3
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Bad news for anyone that has GM ESC.. I have 5 and you have to send them back to the factory...

Here is the reply I got from HH
> THX Rick
> ---- Karen Allen <[email protected]> wrote:
> > Hi Richard
> > Unfortunately we do not service or warranty GM products. The
> > manufacturer's website is www.gm-racing.de and this should have
> > instructions on warranty/service options.
> >
> > Kind regards,
> > Karen Allen
> > Customer Support
> > Horizon Hobby

ANd from the Germany home office...
--- Richard Robitschko <[email protected]>
wrote:

>
> 02.10.06 ro/fn 11.10.06
>
>
> Dear Mr. Rick,
>
> please send your ESC to Graupner Service in
> Germany for repair.
>
>
> Best Regards
> Graupner GmbH & Co. KG
>
>
>
> Service Team
>
>
> _______________________
> Graupner GmbH & Co. KG
> Service
> Henriettenstrasse 94 - 96 > D-73230 Kirchheim/Teck
> Tel.:+49/7021/722-0
> Fax: +49/7021/722-200
>
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Old 01-24-2007, 10:56 PM   #4
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I've noticed this about HH, i had an Omega engine and they refused to service it at first cause they stopped carrying them, but i finally got them to look at it after i faught them like crazy first.
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Old 01-25-2007, 09:14 AM   #5
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I have a speedo that kept thermaling on me, they replaced the origional but the replacement did the same thing after 2 months of racing. Its a sx-12, that only saw life in a 12th scale. The thing that sucked is I only ran 3 practice runs, and 1 8 minute qualifier.

It wasnt abuse either because it was a 19t chameleon power by 4 cell gp3300's.


Did any of you guys send their stuff back to Germany to have thier stuff repaired?

How long was the turn around time?
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Old 01-25-2007, 09:24 AM   #6
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I have a few that I will sell for cheap if you can't get yours fixed.
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Old 01-25-2007, 10:22 AM   #7
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This is why i stick with Novak for all my speedos, awesume customer service, and made in the USA, and one of the most reliable speed controls on the market.
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Old 01-25-2007, 12:36 PM   #8
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Quote:
Originally Posted by AssocRacer
This is why i stick with Novak for all my speedos, awesume customer service, and made in the USA, and one of the most reliable speed controls on the market.
Ive had GM speedos for a while and never had problems. They were the absolute smallest compared to the other highend esc's I had.

If you have a question you could ask on the GM forum, and Ralf Helbing(i believe the producer of their electronics) will respond within a few days, sometimes less.
He has been help in the past.
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Old 01-25-2007, 01:34 PM   #9
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Quote:
Originally Posted by Switch Blade
Ive had GM speedos for a while and never had problems. They were the absolute smallest compared to the other highend esc's I had.

If you have a question you could ask on the GM forum, and Ralf Helbing(i believe the producer of their electronics) will respond within a few days, sometimes less.
He has been help in the past.
What GM forum? Is there an english version?
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Old 01-25-2007, 01:47 PM   #10
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No, its in german, but Ive posted questions in english and he has replied in english
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Old 01-25-2007, 01:56 PM   #11
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Quote:
Originally Posted by Switch Blade
No, its in german, but Ive posted questions in english and he has replied in english
HAHAHA I can shop in English on there....
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Old 01-25-2007, 01:58 PM   #12
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Here is the company info I think...
Impressum
Die Inhalte auf den Internetseiten der Firma GM-Racing GmbH dienen ausnahmslos zur Information. Trotz Prüfung und regelmäßiger Aktualisierung kann keine Haftung übernommen werden.

Desweiteren erklärt sich die Firma GM-Racing GmbH als nicht verantwortlich für den Inhalt von Internetseiten, auf die mit einem Link verwiesen wird.

Kontakt:
GM-Racing GmbH
Postfach 1242
73230 Kirchheim/Teck
Germany

Tel.: 0049 (0)7021/722-0
E-Mail: [email protected]

Registergericht Amtsgericht Kirchheim/Teck
HRA NR. 1686
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Old 01-25-2007, 03:29 PM   #13
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Thanks switch blade and nova racer.


I will email them and see what they can do, and also explain the symptoms my speedo is suffering from to see if the cost of shipping along with repairs is worth the ordeal.

Man I had an ex-9 and loved it small as hell. The sx-12 ran great till it just started thermaling on me, horizen replaced with the sx-12 because they had issues with the 9.
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Old 01-26-2007, 04:30 PM   #14
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Hector, I have a SX12 that just stopped working, took a powder in the middle of a run. If you find out where to send these let me know, we can split shipping
I like the feel of the SX and the size was perfect for 1/12th!
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Old 01-26-2007, 07:27 PM   #15
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Quote:
Originally Posted by Hungbrush
Hector, I have a SX12 that just stopped working, took a powder in the middle of a run. If you find out where to send these let me know, we can split shipping
I like the feel of the SX and the size was perfect for 1/12th!
We can do that, I am going to email them .




I have another one in my onroad car their great lil suckers!
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