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Old 03-10-2006, 06:20 PM   #1
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Default M11 troubleshooting

I just got my new M11, and when i turn it on, it doesnt scroll in like it should, the screen is just blank. When i hit a button, it will light up, but i cant see it. How can i change contrast if i cant see the menu? im stumped, and upset.
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Old 03-10-2006, 07:38 PM   #2
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either you have a defected one, or you have to adjust the contrast. i would look in the instructions, or i think theres an actual button for it. i have the m11, but im not racing now, and i am familiar with the radio, but not an expert with it. i would look at the instructions and see how many right "arrows pushes" it see to get to that point, then from there adjust the contrast. if oyu find this confusing, im sorry, just trying to help.
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Old 03-10-2006, 09:44 PM   #3
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I would send it off to Airtronics I really sounds like you a defective M11 I just sent mine in but I had a different problem
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Old 03-11-2006, 06:46 AM   #4
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thats so sad, i havent even used it. I wonder what their warranty covers?
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Old 03-11-2006, 07:47 AM   #5
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Yes it should, I just had mine a day and it would not turn on and I sent mine back to airtronics they are going to fix mine free off charge if you still have the sales reciept your in luck
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Old 03-11-2006, 07:50 AM   #6
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You can contact airtronics here:


Airtronics Inc.
1185 Stanford Court
Anaheim, CA 92805

Phone: 714-978-1895
Fax: 714-978-1540
E-Mail: [email protected]

IMPORTANT: Any item considered for warranty service must include a copy
of the original sales receipt.


Hope this helps
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Old 03-11-2006, 09:04 AM   #7
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Where did you get it from. If the radio never worked from the begining, any shop that is worth anything will take it back and give you a new one. Especially if it never worked!!

If they don't take it back, I would look for another LHS.

I would try that before sending it to Airtronics!!
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Old 03-11-2006, 01:29 PM   #8
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i doubt its a contrast setting issue, even on the extreme ends of the contrast setting you should still be able to make out the menu.
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Old 03-11-2006, 01:56 PM   #9
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When I picked up my radio system .. It was check to turm on and work properly.

Airtronics has a good return time on stuff I would send it in ..
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Old 03-13-2006, 03:45 PM   #10
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I sent it back in today, i may have to miss the first pro series race if i dont get it in time. Lets see what airtronics can do for me =] When i told bobby my issue, his exact response was "woah thats a new one."

Josh B.
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Old 03-17-2006, 09:38 AM   #11
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According to Bobby my radio will be coming home today 2nd day air at no charge!

I'm so pleased with the service, I didn't have the original receipt either, and they still honored the warranty!

It took one day of service and it went out the day after! total time out of my hands: 9 days


buy buy buy buy buy buy buy! AIRTRONICS
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Old 03-17-2006, 12:38 PM   #12
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Bobby Tom and the whole crew down there at Airtronics are 2nd to none.Service is great!They are super friendly! I suggest Airtronics products to everyone I know.
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