Losi 1/10 TEN-SCTE ARR 4x4 Short Course Truck Thread
Tech Fanatic
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Tech Master
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Hate to bring up old issues...but here goes.
I took some of you guys advice and sent my Team Orion 90c 6500mah lipo that was bad after 5 charges. Paid shipping, wrote nice courteous note.
Response I got back was pretty funny....lipo's are only covered when there is a manuf defect...so are they are saying I ruined the lipo? hmmmm
Next they offered a one time exception....20% off new lipo. So I get a new one for $109 instead of $137. They also cannot return my battery due to shipping hazard. (Cost me $7 insured to ship)
I guess I'll buy another one for $109 and hope it lasts more than 5 charges..heck then I can send it in and maybe twist their arm for another GREAT 20% deal. Let's all buy more Orion lipo's....lmao
Pretty fed up with the piss poor CS we get in this hobby. Not all the time I know, but damn. When you send in a brand new lipo and get this kind of run around. Kinda gets under my skin...especially when some of you have gotten new ones mailed back. It must be a yes/no type of warranty deal.
I will look very close at WHO I'm buying from, from now on. When we spend thousands of dollars on this stuff, you'd expect a little bit more. Guess not.
I took some of you guys advice and sent my Team Orion 90c 6500mah lipo that was bad after 5 charges. Paid shipping, wrote nice courteous note.
Response I got back was pretty funny....lipo's are only covered when there is a manuf defect...so are they are saying I ruined the lipo? hmmmm
Next they offered a one time exception....20% off new lipo. So I get a new one for $109 instead of $137. They also cannot return my battery due to shipping hazard. (Cost me $7 insured to ship)
I guess I'll buy another one for $109 and hope it lasts more than 5 charges..heck then I can send it in and maybe twist their arm for another GREAT 20% deal. Let's all buy more Orion lipo's....lmao
Pretty fed up with the piss poor CS we get in this hobby. Not all the time I know, but damn. When you send in a brand new lipo and get this kind of run around. Kinda gets under my skin...especially when some of you have gotten new ones mailed back. It must be a yes/no type of warranty deal.
I will look very close at WHO I'm buying from, from now on. When we spend thousands of dollars on this stuff, you'd expect a little bit more. Guess not.
Last edited by larlev; 01-11-2012 at 06:18 PM.
Tech Elite
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Why on EARTH would you buy another one!?
Tech Master
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Tech Elite
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Tech Master
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Let's think a bit...Nano's are what $30, Team Orion was $137. Is there gold in the Orion? Man, I was dumb. Lesson learned I guess.
Dont sweat it. I comsidered them too bit tried the nanos and never looked back.....ive seen nuthin but failures comming from orion products at the track and wont purchase a thing from them.....
Got told dont get nano's by a lhs but told to get them by some racers good thing i listened to the racers have nothing but nanos they work beautiful. Only downfall some will say not roar approved
Tech Master
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+1
Tech Adept
Some Hk packs Are approved, Its up to Hobby king to submit packs for approval and they'll surely get it. It's a matter of Sheer request, If the customer wants it, Im sure they would follow suite on the Nano's.
Well it's weird because I had a Orion 6500 blow up on its first charge. I called Horizon and I had a new one two days later. Horizon CS has always treated me right when I have any problems at all.