jyfz2

iTrader: (10)

They have had my speed control for 6 weeks is this normal for them. I emailed them on 11/5/2012 and they said they checked it in on 10/24/2012. I emailed them on 12/3/2012 and have yet to receive a responce.

Tim3

iTrader: (1)

LRP service is sloooow and the cost of there repair is high.

Grasschopper

iTrader: (54)

I was reading something in another thread and from what I gathered there yes what you are experiencing is normal.

Sorry

KainK

iTrader: (25)

I just got my tc spec back a couple days ago. They checked mine in about a month before yours. Their turnaround time is pretty bad right now. They have had a really big backup with BEC issues and waiting for the revised boards. I do agree there "service" is awful. I have had to deal with them a couple times and they are not very good to deal with. They act like you are the first person to ever have a problem with one of their products. I called after waiting the entire warranty period to get my ESC back and I was very polite on the phone, but the guy I talked to was an absolute jerk.

jyfz2

iTrader: (10)

You no whats funny I sent in a tekin RX8 at exactly the same time that was completely burnt up and got it back in 10 days

skengines

iTrader: (226)

Exact reason why I go with Tekin.

My friend even had trouble with AE customer service. The rep that replied to the email sounded like he was a complete idiot and it took over 2 weeks to send out a pair of axles on a new RTR truck that he bought.

jag88

iTrader: (1)

I have trouble updating my IX8 so I called LRP (Associated) left a message. Got no reply so I emailed and got no reply. This was about 5 weeks ago.

07Forester

iTrader: (10)

I sent in two batches of speed controls to them. 2 in the first batch and 4 in the second. On Monday I got 1 of the 2 I sent from the first batch. Why they would only send me one...I'm not sure. But nothing we can do about it.

jyfz2

iTrader: (10)

The speed control i sent in was an IX8 it was only one race day old. I bought it just to try something different. It would just randomly quit working. Swaped it out with another speed control not a problem since. I dont understand whats so hard about test the thing, and just send me a new one. They give a 180 day warrenty and keep it for 90 days, just don't seem right to me.

jyfz2

iTrader: (10)

I can do something. As a consumer I can let other people know about my experiance with lrp and their customer service.

07Forester

iTrader: (10)

My position on the matter is really kind of a mute point anyhow. As soon as I get them back ill be unloading them all anyway. Not to mention 4 of those speedos are brand new.

Yeti AS3

iTrader: (77)

They were sending one esc out of a batch with the new board back to most ppl until they get more boards in. I sent 2 in but only got one back, that its the reason.

lbenton

iTrader: (48)

I have a tracking number on an RX8 I sent in just about a week ago, ten days wait sounds about right on that.

Wild Cherry

AE , not Lrp is working the upgrade that way so everyone has a better chance to get a ESC back sooner ...

PS

Kudo's to Ae making possible the
upgrade program for their customers ....

When your Esc comes back ?

You will not sell out the upgrades because they will be the best ESC you ever experience ...

t0p_sh0tta

iTrader: (35)

LRP is really slow, but they'll usually take care of you.

I've sent ESCs back to Tekin on a Monday, and received a new one by Friday.