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Old 04-28-2008, 02:29 AM   #1
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Default RC Monster question..,

I have placed an order with RC Monster and I was wondering ..

How long it takes for them to answer email?..

How long does it take for them to despatch after you have made the order?.

Do they send you a shipping notification and link for tracking?..

I am just after ballpark fitimes as this is my first order with them, I am used to dealing with A-main and they dispatch same day or next day and they let u know when it has been shipped and a link. they also return bemails within a few hours!

Thanks
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Old 04-28-2008, 03:00 AM   #2
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Mike was at the RCX so he would have a whole bunch of emails to get through. Also, they are 13 hours behind us in Australia. I normally have a email back within 12 hours. You can check out their fourm @ www.rc-monster.com/forum
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Old 04-29-2008, 04:49 AM   #3
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My first order with RC monster still not shipped??.....It has been 3 or 4 days now and I still havent received an email saying that my order has been shipped!

Is this normal?

Thanks leigh
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Old 04-29-2008, 07:29 AM   #4
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Quote:
Originally Posted by leigh18 View Post
Is this normal?
I would say yes. It is normal that it would take longer when Mike hasn't been there for a week. He is busy at the best of times, now he has lost a week so has to catch up on all of that.

The delay is testament to the quality of his parts, people always want the good stuff.
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Old 04-29-2008, 02:41 PM   #5
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Thats cool... as long as I know how long it takes it doesnt bother me...

Its not like I race or any thing.


thanks.

EDIT:
I just checked my e-mail and it has been shipped..
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