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Old 10-24-2007, 10:15 PM   #1
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Default Question on a Mamba Max 5700

I just purchased a NEW Mamba Max 5700 system for my
B4. I mounted up the motor and took it out to run a couple of packs through it. Near the end it was sounding kinda funny to me but I thought it was just the pinion and spur. When I went to adjust the mesh I noticed there is what I would consider alot of play in the motorshaft, side to side. Has anyone else noticed this ? Is that normal or is there something wrong with my brand new motor ?
I dont think it has anything to do with the noise I was hearing but it doesnt seem to me like the shaft should be that loose on a new motor.
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Old 10-24-2007, 10:26 PM   #2
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my mamba motor was very tight
had very little slop but that was in and out. it rivaled a hand shimmed motor. very precise

sounds to me like you have a busted bearing.

im sure castle will have no problem replacing it for you.

shoot em a email
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Old 10-25-2007, 12:43 AM   #3
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I have seen MM motors with some 'slop' where you can wiggle the rotor in and out of the can, and some that are very tight... no play at all.

Both can run just fine. If yours is making some funky sounds then maybe it's something other than just "normal" slop.

You could shim it, but it's very difficult to open up the motor... it's glued and screwed.
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Old 10-25-2007, 06:37 AM   #4
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mine don't have any wiggle in it .. i ran mine about 15 time's... i like mine in my zx5
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Old 10-25-2007, 07:55 AM   #5
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Quote:
Originally Posted by ROBBSRACING View Post
I just purchased a NEW Mamba Max 5700 system for my
B4. I mounted up the motor and took it out to run a couple of packs through it. Near the end it was sounding kinda funny to me but I thought it was just the pinion and spur. When I went to adjust the mesh I noticed there is what I would consider alot of play in the motorshaft, side to side. Has anyone else noticed this ? Is that normal or is there something wrong with my brand new motor ?
I dont think it has anything to do with the noise I was hearing but it doesnt seem to me like the shaft should be that loose on a new motor.
YGPM,

Thanks,
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Old 10-25-2007, 10:45 AM   #6
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Default Castle customer support

I just spoke with Bernie at Castle. He was very cool. He said that there should be VERY little if any side to side play in it. He said they have seen a couple motors with a manufacturing defect where the bearing holder comes loose and causes the play I am feeling. He had no problem sending me out a new motor and a prepaid package to send the defective one back to them in. This was my first dealings with Castle. I was expecting to get a run around. ABSOLUTELY NOT THE CASE AT ALL. They could not have been any better about it at all.
Way to go Castle. AWESOME customer support.
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Old 10-25-2007, 11:52 AM   #7
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Yeah... and yet some guys here like to brag on Novak's service... it's not even close.
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Old 11-02-2007, 10:29 AM   #8
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Default Castle Update

Well 8 days later and I still have no motor. Maybe it was smoke. Its kinda disappointing to have dropped $200 on it and still not be able to run it. Still waiting.
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Old 11-02-2007, 04:43 PM   #9
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mine run like new...
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Old 11-02-2007, 07:42 PM   #10
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STFU !!!
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Old 11-02-2007, 07:44 PM   #11
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I dont wanna hear it !
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Old 11-04-2007, 07:28 AM   #12
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I will see if I can check the status of that for you.
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Old 11-04-2007, 07:42 AM   #13
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Quote:
Originally Posted by ROBBSRACING View Post
Well 8 days later and I still have no motor. Maybe it was smoke. Its kinda disappointing to have dropped $200 on it and still not be able to run it. Still waiting.
If they said they would take care of it they will. I know you want to run and it is hard to wait so I can understand your frustration.
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Old 11-04-2007, 08:22 AM   #14
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Sometimes what happens to CC is that they are completely out of stock of stuff. I know this for a fact... one time they were trying to come up with a couple combos for me (I needed them ASAP) and they literally had none... new, refurb, demos, nothing. It took them like 3 weeks or so to get them (until the next production run). Also, in Sept I called asking about getting a 6900 and I was told they "might" be out of stock. It wasn't a big deal so I didn't even have them check. (My LHS had a 6900 combo on order)

It might be bad timing... they just made a production run on the MM esc last month. Maybe they ran out of 5700s boxing up combos?

Or... someone forgot to put the order in to ship one out to you. All you have to do is call and ask if they have one coming your way. Just hit "0" and ask the operator lady.
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Old 11-04-2007, 04:48 PM   #15
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Robb...we're waiting on 5700 motors right now. Should be in this week. We'll get one out to you as soon as they come in. Sorry for the delay.
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