Precisionrc.com, WARNING!!!!!
05-13-2010, 03:59 PM
#16
05-14-2010, 07:38 AM
#17
amain charges too much better service at advantagehobby.com way faster shipping too compare prices and see
05-14-2010, 07:45 AM
#18
Just a thought, quit ordering crap from CHINA! Buy locally, or from a company that is truely reputable. Pay a little extra and get customer service, complete orders, items shipped on time, correctly and if they come wrong, you can actually get it corrected in a timely manner.
Not complaining to the OP or anyone else, just out loud, but I hear of so, so, so many complaints of pepole trying to save a buck so they buy something from china, get it, its crap, takes for ever to get shipped, no customer service.
You end up paying more in the long run any way, trying to get it corrected, replaced, or rebought. Ultimately you get what you pay for.
Not complaining to the OP or anyone else, just out loud, but I hear of so, so, so many complaints of pepole trying to save a buck so they buy something from china, get it, its crap, takes for ever to get shipped, no customer service.
You end up paying more in the long run any way, trying to get it corrected, replaced, or rebought. Ultimately you get what you pay for.
05-18-2010, 01:03 PM
This message has been deleted by DRTMI.
Reason: not a paid advertiser
05-19-2010, 04:23 AM
#19
you want even cheaper
try my atomic they had some engines for about $30 cheaper the everyone with free shipping,bad part they have a 2-3 day processing before they ship
05-22-2010, 06:08 PM
This message has been deleted by DRTMI.
Reason: not a paid advertiser
10-25-2010, 08:56 PM
#20
Tech Addict
iTrader: (1)
I'd like to agree with you, but I've had some pretty rough deals here with MAJOR shops/manufacturers. I'm starting to remember why I got out of the hobby the first time, years ago. The only American company that's treated me right so far is Traxxas. Go figure 
I'm about ready to deal ONLY with Japanese companies. 
To the OP, thank you for warning me, I had considered some of their products, and now I know better
I'm about ready to deal ONLY with Japanese companies. To the OP, thank you for warning me, I had considered some of their products, and now I know better
10-25-2010, 09:37 PM
#21
funny traxxas treated me really bad and even hung up on me a few times and i am in oklahoma anc could drive to their company in an hour and a hlaf to 2 hours. i even had to make a bbb complaint on traxxas to get even some kind of customer satisfaction which i should never have to do.
10-25-2010, 10:30 PM
#22
Tech Addict
iTrader: (1)
ok i will keep it simple
brand new traxxas vxl had teh velineon motor fail taking out one of the phases on the esc in only 2 weeks, gearing was stock from factory.
numerous calls to traxxas to get warranty,
told different stories from no warranty, to 30 day warranty
sent e-mail with link to the traxxs page showing lifetime warranty on teh velineon and included my name in the e-mail
called 2 days later because i had not heard back from traxxas
as soon as i gave my name i was immediately hung up on (this happened repetedly)
called one more time and before i gave my name i asked if they were having phone troubles and i was told no they werent
procedded to explain yet again the issue only to be told i would have to spend 20.00 for a replacement (keep in mind this isnt much but if it is under warranty i shouldnt have to pay anything with the exception of shipping the deffective product to them).
informed traxxas of teh fact that i should not have to pay anything except shipping to them if it is under warranty (which it was) and was told they would send it up the chain and get back to me
3 days later still no reply back so i called again and got hung up on (keep in mind i was making posts on traxxas forums also to try and get the issue resolved)
finally i posted on teh traxxas forums about my displeasure and i included that i understood about there is going to be some small failure rated but my treatment was unproffesional and unacceptable from traxxas. next day i tried to log on to traxxas forums to see if i had any response from a traxxas employee and found was banned by nitro chicken (traxxas employee) from the traxxas forums. i then proceeded to make a BBB complaint on traxxas which got the head of traxxas customer service to contact me.
i told him that i really didnt see anything that could be done for me at that point to assist because i had already got so fed up with the bs tht i threw out the velineon and sold teh pede roller and vowed NEVER to purchase another traxxas vehicle again.
the customer service head was being persistant in doing something at that point (only because traxxas wanted to get rid of the badd BBB complaint i guess) so i basically told him to send me one of their temp sensors (the ones made by mip) and i would settle for that.
i still will NOT buy a traxxas vehicle because of this and i advise everyone else to steer clear from them as well.
i really miss the good ole days when traxxas had unassembled kits, back then they had great custoemr service and support.
brand new traxxas vxl had teh velineon motor fail taking out one of the phases on the esc in only 2 weeks, gearing was stock from factory.
numerous calls to traxxas to get warranty,
told different stories from no warranty, to 30 day warranty
sent e-mail with link to the traxxs page showing lifetime warranty on teh velineon and included my name in the e-mail
called 2 days later because i had not heard back from traxxas
as soon as i gave my name i was immediately hung up on (this happened repetedly)
called one more time and before i gave my name i asked if they were having phone troubles and i was told no they werent
procedded to explain yet again the issue only to be told i would have to spend 20.00 for a replacement (keep in mind this isnt much but if it is under warranty i shouldnt have to pay anything with the exception of shipping the deffective product to them).
informed traxxas of teh fact that i should not have to pay anything except shipping to them if it is under warranty (which it was) and was told they would send it up the chain and get back to me
3 days later still no reply back so i called again and got hung up on (keep in mind i was making posts on traxxas forums also to try and get the issue resolved)
finally i posted on teh traxxas forums about my displeasure and i included that i understood about there is going to be some small failure rated but my treatment was unproffesional and unacceptable from traxxas. next day i tried to log on to traxxas forums to see if i had any response from a traxxas employee and found was banned by nitro chicken (traxxas employee) from the traxxas forums. i then proceeded to make a BBB complaint on traxxas which got the head of traxxas customer service to contact me.
i told him that i really didnt see anything that could be done for me at that point to assist because i had already got so fed up with the bs tht i threw out the velineon and sold teh pede roller and vowed NEVER to purchase another traxxas vehicle again.
the customer service head was being persistant in doing something at that point (only because traxxas wanted to get rid of the badd BBB complaint i guess) so i basically told him to send me one of their temp sensors (the ones made by mip) and i would settle for that.
i still will NOT buy a traxxas vehicle because of this and i advise everyone else to steer clear from them as well.
i really miss the good ole days when traxxas had unassembled kits, back then they had great custoemr service and support.
10-26-2010, 08:43 AM
#23
so you were being an @$$ hole about it, so they refused to deal with you...
you didn't want a $20 replacement because you didn't want to pay to fix something that you broke...
404
roblem not found...
FYI you were doing something wrong in order to take out the motor and esc
you didn't want a $20 replacement because you didn't want to pay to fix something that you broke...
404
roblem not found...FYI you were doing something wrong in order to take out the motor and esc
10-28-2010, 12:29 PM
#26
ok i will keep it simple
brand new traxxas vxl had teh velineon motor fail taking out one of the phases on the esc in only 2 weeks, gearing was stock from factory.
numerous calls to traxxas to get warranty,
told different stories from no warranty, to 30 day warranty
sent e-mail with link to the traxxs page showing lifetime warranty on teh velineon and included my name in the e-mail
called 2 days later because i had not heard back from traxxas
as soon as i gave my name i was immediately hung up on (this happened repetedly)
called one more time and before i gave my name i asked if they were having phone troubles and i was told no they werent
procedded to explain yet again the issue only to be told i would have to spend 20.00 for a replacement (keep in mind this isnt much but if it is under warranty i shouldnt have to pay anything with the exception of shipping the deffective product to them).
informed traxxas of teh fact that i should not have to pay anything except shipping to them if it is under warranty (which it was) and was told they would send it up the chain and get back to me
3 days later still no reply back so i called again and got hung up on (keep in mind i was making posts on traxxas forums also to try and get the issue resolved)
finally i posted on teh traxxas forums about my displeasure and i included that i understood about there is going to be some small failure rated but my treatment was unproffesional and unacceptable from traxxas. next day i tried to log on to traxxas forums to see if i had any response from a traxxas employee and found was banned by nitro chicken (traxxas employee) from the traxxas forums. i then proceeded to make a BBB complaint on traxxas which got the head of traxxas customer service to contact me.
i told him that i really didnt see anything that could be done for me at that point to assist because i had already got so fed up with the bs tht i threw out the velineon and sold teh pede roller and vowed NEVER to purchase another traxxas vehicle again.
the customer service head was being persistant in doing something at that point (only because traxxas wanted to get rid of the badd BBB complaint i guess) so i basically told him to send me one of their temp sensors (the ones made by mip) and i would settle for that.
i still will NOT buy a traxxas vehicle because of this and i advise everyone else to steer clear from them as well.
i really miss the good ole days when traxxas had unassembled kits, back then they had great custoemr service and support.
brand new traxxas vxl had teh velineon motor fail taking out one of the phases on the esc in only 2 weeks, gearing was stock from factory.
numerous calls to traxxas to get warranty,
told different stories from no warranty, to 30 day warranty
sent e-mail with link to the traxxs page showing lifetime warranty on teh velineon and included my name in the e-mail
called 2 days later because i had not heard back from traxxas
as soon as i gave my name i was immediately hung up on (this happened repetedly)
called one more time and before i gave my name i asked if they were having phone troubles and i was told no they werent
procedded to explain yet again the issue only to be told i would have to spend 20.00 for a replacement (keep in mind this isnt much but if it is under warranty i shouldnt have to pay anything with the exception of shipping the deffective product to them).
informed traxxas of teh fact that i should not have to pay anything except shipping to them if it is under warranty (which it was) and was told they would send it up the chain and get back to me
3 days later still no reply back so i called again and got hung up on (keep in mind i was making posts on traxxas forums also to try and get the issue resolved)
finally i posted on teh traxxas forums about my displeasure and i included that i understood about there is going to be some small failure rated but my treatment was unproffesional and unacceptable from traxxas. next day i tried to log on to traxxas forums to see if i had any response from a traxxas employee and found was banned by nitro chicken (traxxas employee) from the traxxas forums. i then proceeded to make a BBB complaint on traxxas which got the head of traxxas customer service to contact me.
i told him that i really didnt see anything that could be done for me at that point to assist because i had already got so fed up with the bs tht i threw out the velineon and sold teh pede roller and vowed NEVER to purchase another traxxas vehicle again.
the customer service head was being persistant in doing something at that point (only because traxxas wanted to get rid of the badd BBB complaint i guess) so i basically told him to send me one of their temp sensors (the ones made by mip) and i would settle for that.
i still will NOT buy a traxxas vehicle because of this and i advise everyone else to steer clear from them as well.
i really miss the good ole days when traxxas had unassembled kits, back then they had great custoemr service and support.
--------------------------------------------------------------------------
Wow, I have had 8 -12 traxxas rc's I have had to call them about 8 times for parts or questios. Each time has been atleast satisfying with answers and on at least 4 of these occasions I was blown away by their support as it was GREAT!
I have had a couple of electric issues and mostly drivetrain stuff that they have taken care of in record time. I live in a small town with no LHS so they understood I couldnt take it to the local shop and sent the parts right too me!
The most surprising one was a vxl bearing failure, they asked me if I was capable of rebuilding a brushless motor, I said I was so they offered to send the rebuild kit free and I could call them during the process if I had any questions! That is awesome service right there!
no shipping by me and best of all limited downtime due to turnaround time!
Just want to say for every case that goes wrong in an idustry like the issue above there are MANY more positive experiences that go unmentioned.
Thanks to TRAXXAS for keeping the industry thriving! Without their dedication to sponsorship of "real" scale racing RC would have many less followers.
10-31-2010, 02:53 PM
#28
ok i will keep it simple
brand new traxxas vxl had teh velineon motor fail taking out one of the phases on the esc in only 2 weeks, gearing was stock from factory.
numerous calls to traxxas to get warranty,
told different stories from no warranty, to 30 day warranty
sent e-mail with link to the traxxs page showing lifetime warranty on teh velineon and included my name in the e-mail
called 2 days later because i had not heard back from traxxas
as soon as i gave my name i was immediately hung up on (this happened repetedly)
called one more time and before i gave my name i asked if they were having phone troubles and i was told no they werent
procedded to explain yet again the issue only to be told i would have to spend 20.00 for a replacement (keep in mind this isnt much but if it is under warranty i shouldnt have to pay anything with the exception of shipping the deffective product to them).
informed traxxas of teh fact that i should not have to pay anything except shipping to them if it is under warranty (which it was) and was told they would send it up the chain and get back to me
3 days later still no reply back so i called again and got hung up on (keep in mind i was making posts on traxxas forums also to try and get the issue resolved)
finally i posted on teh traxxas forums about my displeasure and i included that i understood about there is going to be some small failure rated but my treatment was unproffesional and unacceptable from traxxas. next day i tried to log on to traxxas forums to see if i had any response from a traxxas employee and found was banned by nitro chicken (traxxas employee) from the traxxas forums. i then proceeded to make a BBB complaint on traxxas which got the head of traxxas customer service to contact me.
i told him that i really didnt see anything that could be done for me at that point to assist because i had already got so fed up with the bs tht i threw out the velineon and sold teh pede roller and vowed NEVER to purchase another traxxas vehicle again.
the customer service head was being persistant in doing something at that point (only because traxxas wanted to get rid of the badd BBB complaint i guess) so i basically told him to send me one of their temp sensors (the ones made by mip) and i would settle for that.
i still will NOT buy a traxxas vehicle because of this and i advise everyone else to steer clear from them as well.
i really miss the good ole days when traxxas had unassembled kits, back then they had great custoemr service and support.
brand new traxxas vxl had teh velineon motor fail taking out one of the phases on the esc in only 2 weeks, gearing was stock from factory.
numerous calls to traxxas to get warranty,
told different stories from no warranty, to 30 day warranty
sent e-mail with link to the traxxs page showing lifetime warranty on teh velineon and included my name in the e-mail
called 2 days later because i had not heard back from traxxas
as soon as i gave my name i was immediately hung up on (this happened repetedly)
called one more time and before i gave my name i asked if they were having phone troubles and i was told no they werent
procedded to explain yet again the issue only to be told i would have to spend 20.00 for a replacement (keep in mind this isnt much but if it is under warranty i shouldnt have to pay anything with the exception of shipping the deffective product to them).
informed traxxas of teh fact that i should not have to pay anything except shipping to them if it is under warranty (which it was) and was told they would send it up the chain and get back to me
3 days later still no reply back so i called again and got hung up on (keep in mind i was making posts on traxxas forums also to try and get the issue resolved)
finally i posted on teh traxxas forums about my displeasure and i included that i understood about there is going to be some small failure rated but my treatment was unproffesional and unacceptable from traxxas. next day i tried to log on to traxxas forums to see if i had any response from a traxxas employee and found was banned by nitro chicken (traxxas employee) from the traxxas forums. i then proceeded to make a BBB complaint on traxxas which got the head of traxxas customer service to contact me.
i told him that i really didnt see anything that could be done for me at that point to assist because i had already got so fed up with the bs tht i threw out the velineon and sold teh pede roller and vowed NEVER to purchase another traxxas vehicle again.
the customer service head was being persistant in doing something at that point (only because traxxas wanted to get rid of the badd BBB complaint i guess) so i basically told him to send me one of their temp sensors (the ones made by mip) and i would settle for that.
i still will NOT buy a traxxas vehicle because of this and i advise everyone else to steer clear from them as well.
i really miss the good ole days when traxxas had unassembled kits, back then they had great custoemr service and support.
if i remember rightly posting negative experience's with traxass products is called "a misinformed rant" that should tell you their attitude straight up ,I'm a member of another forum and members there were getting grief at traxass because of comments they made on another forum,yes the had spies watching us and reporting back to the mods, what a joke ,
11-01-2010, 03:24 PM
#29
Tech Addict
iTrader: (1)
so you were being an @$$ hole about it, so they refused to deal with you...
you didn't want a $20 replacement because you didn't want to pay to fix something that you broke...
404roblem not found...
FYI you were doing something wrong in order to take out the motor and esc
you didn't want a $20 replacement because you didn't want to pay to fix something that you broke...
404
roblem not found...FYI you were doing something wrong in order to take out the motor and esc
11-01-2010, 03:29 PM
#30
Tech Addict
iTrader: (1)
Dude you are not allowed to post negative comments about traxass on their forum,doesn't matter if it's legit or not if i remember rightly posting negative experience's with traxass products is called "a misinformed rant" that should tell you their attitude straight up ,I'm a member of another forum and members there were getting grief at traxass because of comments they made on another forum,yes the had spies watching us and reporting back to the mods, what a joke ,
if i remember rightly posting negative experience's with traxass products is called "a misinformed rant" that should tell you their attitude straight up ,I'm a member of another forum and members there were getting grief at traxass because of comments they made on another forum,yes the had spies watching us and reporting back to the mods, what a joke ,