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waiting my order from rcmart 6 MONTHS!!!any help?

waiting my order from rcmart 6 MONTHS!!!any help?

 
Old 09-11-2006, 01:54 PM
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Default waiting my order from rcmart 6 MONTHS!!!any help?

on 8th of april i order from rc mart a sanwa m11. i received it (in Greece)after 20 days but the m11 did not work. i send them a mail telling them what to do...they told me to send it back to them to check it...i paid again for shipping (aprox. 60usd) and sent it back.
they told me that they took it to their supplier to check it.
today is 11 of september and still dont have it back!!!i have send them 20 emails telling them to send it back fixed or to change it with a new one or send me back the money--but i dont get any serius answer!!!
what can i do?any ideas???
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Old 09-11-2006, 02:08 PM
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anybody??
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Old 09-11-2006, 02:42 PM
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Dear Sir,

This is CHAMP R/C, not RC Mart.

RC Mart is located in Hong Kong, CHAMP R/C is located in Japan.

Thank you.
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Old 09-16-2006, 08:31 AM
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Dear Moderator,

Pls remove this as It's irrelevent.

Tks.
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Old 09-16-2006, 06:13 PM
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Originally Posted by vasileios
on 8th of april i order from rc mart a sanwa m11. i received it (in Greece)after 20 days but the m11 did not work. i send them a mail telling them what to do...they told me to send it back to them to check it...i paid again for shipping (aprox. 60usd) and sent it back.
they told me that they took it to their supplier to check it.
today is 11 of september and still dont have it back!!!i have send them 20 emails telling them to send it back fixed or to change it with a new one or send me back the money--but i dont get any serius answer!!!
what can i do?any ideas???

Don't give up mate! give them a ring, there's nothing quite like the personal ear bashing to get what you pay for . Personally i think the company your reffering to should have sent you a brand new M11 and sent your faulty one back to the supplier to be fixed, that would be good customer service!

P.s Don't email, ring them!
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