worried and maybe can use some info?
10-17-2010, 02:44 PM
#1
worried and maybe can use some info?
I sold a TCX NIB to another member. It was shipped from washington to los angeles California
I got a delivery confimation # and it says it was delivered on the 12th.
I just got a pm from the guy and he said he has not received it yet. now I have proof that it was shipped an saying it was delivered. should i be responsible in any way for this??
I have had over 300+ deals not including the ones from my shop go with out a problem. ever!!
I'm hoping they sat it on the porch or somewhere and he hasn't looked or something.
I guess one of my questions would be do I deserve negative feedback for this transaction?
this is a $400 deal and it has me worried..
I'm not going to name the person because they have not been negative in anyway and i want to help him as much as can with his package.
but i wanted to see what your guys opinion is.. and if negative feedback is even allowed if you have proof you shipped it.
here are the shipping details
Your item was delivered at 9:40 am on October 12, 2010 in LOS ANGELES, CA 90019.
Delivered, October 12, 2010, 9:40 am, LOS ANGELES, CA 90019
Arrival at Post Office, October 12, 2010, 6:04 am, LOS ANGELES, CA 90019
Processed through Sort Facility, October 08, 2010, 6:25 pm, KENT, WA 98032
Electronic Shipping Info Received, October 08, 2010
ITEM was sold Oct 7, 2010
Delivery Confirmation™ Label Number: 9405 5036 9930 0365 5337 30
I got a delivery confimation # and it says it was delivered on the 12th.
I just got a pm from the guy and he said he has not received it yet. now I have proof that it was shipped an saying it was delivered. should i be responsible in any way for this??
I have had over 300+ deals not including the ones from my shop go with out a problem. ever!!
I'm hoping they sat it on the porch or somewhere and he hasn't looked or something.
I guess one of my questions would be do I deserve negative feedback for this transaction?
this is a $400 deal and it has me worried..
I'm not going to name the person because they have not been negative in anyway and i want to help him as much as can with his package.
but i wanted to see what your guys opinion is.. and if negative feedback is even allowed if you have proof you shipped it.
here are the shipping details
Your item was delivered at 9:40 am on October 12, 2010 in LOS ANGELES, CA 90019.
Delivered, October 12, 2010, 9:40 am, LOS ANGELES, CA 90019
Arrival at Post Office, October 12, 2010, 6:04 am, LOS ANGELES, CA 90019
Processed through Sort Facility, October 08, 2010, 6:25 pm, KENT, WA 98032
Electronic Shipping Info Received, October 08, 2010
ITEM was sold Oct 7, 2010
Delivery Confirmation™ Label Number: 9405 5036 9930 0365 5337 30
10-17-2010, 02:57 PM
#2
Technically, you have done your part.
What I would do... call the recieving PO, and talk to the post master. He/she will then speak to the carrier and ask him if he remembers that package (most of them will remember), and ask where it was put.
But other than that, it is a done deal. You did your part, the USPS is supposed to scan it as they are dropping it off... so you SHOULD be in the clear.
I had one like this a few months ago when i sold a MBX6T... but it was eventually found.
What I would do... call the recieving PO, and talk to the post master. He/she will then speak to the carrier and ask him if he remembers that package (most of them will remember), and ask where it was put.
But other than that, it is a done deal. You did your part, the USPS is supposed to scan it as they are dropping it off... so you SHOULD be in the clear.
I had one like this a few months ago when i sold a MBX6T... but it was eventually found.
10-17-2010, 03:01 PM
#3
Technically, you have done your part.
What I would do... call the recieving PO, and talk to the post master. He/she will then speak to the carrier and ask him if he remembers that package (most of them will remember), and ask where it was put.
But other than that, it is a done deal. You did your part, the USPS is supposed to scan it as they are dropping it off... so you SHOULD be in the clear.
I had one like this a few months ago when i sold a MBX6T... but it was eventually found.
What I would do... call the recieving PO, and talk to the post master. He/she will then speak to the carrier and ask him if he remembers that package (most of them will remember), and ask where it was put.
But other than that, it is a done deal. You did your part, the USPS is supposed to scan it as they are dropping it off... so you SHOULD be in the clear.
I had one like this a few months ago when i sold a MBX6T... but it was eventually found.
10-17-2010, 03:21 PM
#4
Give it some time - I bought something on eBay and seller kept telling me USPS showed it had been delivered as I kept asking where it was. After about a week, I managed to stop the postman. I was asking him about it when my across the street neighbor walked up and handed me the missing pkg - she said "sorry, meant to bring this over sooner".
My number is 14143, hers is 14134......after she walked away the postman looked at me and said something that wasn't very nice. He wasn't happy with here for taking so long.
Maybe something similar happened with yours....
My number is 14143, hers is 14134......after she walked away the postman looked at me and said something that wasn't very nice. He wasn't happy with here for taking so long.
Maybe something similar happened with yours....
10-17-2010, 03:37 PM
#5
Technically yes,but if by some chance it was left on a porch or something and was stolen before the buyer got home,who's responsible?
That's why I always insure high dollar items.If it happened to be stolen from the buyer's property,who is to blame?Not the seller because he obviously shipped the item,not the USPS because they obviously delivered it,and surely not the buyer because he did nothing besides pay for the item.
Hopefully this isn't what happened,but if it is the first thing the USPS is gonna ask is if you paid for insurance.
On a side note,I have dealt with johnny boy and he is one of the best sellers I've ever dealt with.Hopefully it all gets sorted out.
That's why I always insure high dollar items.If it happened to be stolen from the buyer's property,who is to blame?Not the seller because he obviously shipped the item,not the USPS because they obviously delivered it,and surely not the buyer because he did nothing besides pay for the item.
Hopefully this isn't what happened,but if it is the first thing the USPS is gonna ask is if you paid for insurance.
On a side note,I have dealt with johnny boy and he is one of the best sellers I've ever dealt with.Hopefully it all gets sorted out.
10-17-2010, 03:54 PM
#6
Technically yes,but if by some chance it was left on a porch or something and was stolen before the buyer got home,who's responsible?
That's why I always insure high dollar items.If it happened to be stolen from the buyer's property,who is to blame?Not the seller because he obviously shipped the item,not the USPS because they obviously delivered it,and surely not the buyer because he did nothing besides pay for the item.
Hopefully this isn't what happened,but if it is the first thing the USPS is gonna ask is if you paid for insurance.
On a side note,I have dealt with johnny boy and he is one of the best sellers I've ever dealt with.Hopefully it all gets sorted out.
That's why I always insure high dollar items.If it happened to be stolen from the buyer's property,who is to blame?Not the seller because he obviously shipped the item,not the USPS because they obviously delivered it,and surely not the buyer because he did nothing besides pay for the item.
Hopefully this isn't what happened,but if it is the first thing the USPS is gonna ask is if you paid for insurance.
On a side note,I have dealt with johnny boy and he is one of the best sellers I've ever dealt with.Hopefully it all gets sorted out.
thanks for the kind words.
this is one of the things I'm worried about because i did not get insurance and the buyer did not request it, and I was also going to get a signature confirmation but I forgot to do it after i already payed for the postage online..
10-17-2010, 04:32 PM
#7
one of the bad things is that he did not request a signature confirmation# but I told him I would get one
What should I do if he cant find his package. honestly would you give a $400 refund if you sent it with just a delivery confirmation # and it says it was delivered?
What should I do if he cant find his package. honestly would you give a $400 refund if you sent it with just a delivery confirmation # and it says it was delivered?
10-17-2010, 04:37 PM
#8
one of the bad things is that he did not request a signature confirmation# but I told him I would get one
What should I do if he cant find his package. honestly would you give a $400 refund if you sent it with just a delivery confirmation # and it says it was delivered?
What should I do if he cant find his package. honestly would you give a $400 refund if you sent it with just a delivery confirmation # and it says it was delivered?
10-17-2010, 05:35 PM
#9
This is a crappy situation. Best part is he's patient and you're being helpful. Unfortunately these things happen, everyone did their part. Hopefully insurance was involved. The post office should use more discretion when leaving packages on doorsteps, and if it has delivery confirmation, there should be some sort of way to verify the location it was delivered to. Good luck to the both of you.
10-17-2010, 05:38 PM
#10
This is a crappy situation. Best part is he's patient and you're being helpful. Unfortunately these things happen, everyone did their part. Hopefully insurance was involved. The post office should use more discretion when leaving packages on doorsteps, and if it has delivery confirmation, there should be some sort of way to verify the location it was delivered to. Good luck to the both of you.
10-17-2010, 05:52 PM
#11
That's for sure.
I was in a similar situation not too long ago and I started questioning the whole insurance thing.How is it that you can give the USPS your expensive item,pay them money to take it to someone else,and if that doesn't happen for whatever reason or it's damaged in the process,the USPS can say "Well you didn't buy insurance,so it's not our problem.We are not responsible for the item you trusted us with nor the money you gave us to perform a service.".
If someone brought their car to my shop,paid me for repairs and I accidentally burn their car to the ground,do you really think I could get away with telling them "Well you didn't pay for the optional insurance,so you're on your own"?No,I can't get away with that.That's why the shop has insurance,not the customer.Sorry for the rant,but it just doesn't seem right to me.
Anyway,best of luck to both parties involved.
10-17-2010, 07:59 PM
#13
i know i will win in paypal, but I'm worried about if he used a credit card and he try's to do a charge back.
i dont want to really win anything i want it to be fair both ways, but i will just have to wait and see how things go.
In all honesty i care about my feedback more than anything and dont think i should get a negative for this situation..
10-17-2010, 08:14 PM
#14
I still believe that it will turn up considering USPS claims it was delivered.
