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established seller dealing with new buyer

established seller dealing with new buyer

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Old 07-09-2016, 08:42 PM
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Arrow established seller dealing with new buyer

I have someone interested in a high dollar item I have for sale. They have 1 post, 0 feedback and just joined. What can I do to protect myself? I will ship USPS Priority Mail with signature required. Anything else that I can do? Video tape as I pack it all up (it is a brand new tekno roller with parts)? Just don't want to have a "didn't get the package" or some crap like that happen. Want to make sure I cover my butt if they try to file a PP claim.
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Old 07-09-2016, 09:07 PM
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There's not much you can do. PayPal WILL screw you. They always side with buyers.

If I were in your shoes, I'd accept a postal money order or no deal. The risk is way too high. I've turned down many sales to new members. You hate to do it, but it's the way it goes.
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Old 07-09-2016, 09:46 PM
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I've had similar things happen...

Paypal will side in their favor, if you call and ***** to them you should be able to get the $$$ back. There are at least 3 levels of help. First 2 are useless, 3rd has the ability to deposit $$ in your account directly. I've gotten a hundreds back this way.

I had 2 packages go MIA during the canadian postal strike a few years ago.
I've had people return rocks
etc.
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Old 07-09-2016, 09:51 PM
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I disagree, PayPal are actually really fair during the dispute process & if you prepare for the worst you really can't go wrong. I take heaps of close up pictures in really good light & take at least one picture of the sold item with a newspaper showing the current date. Then no one can accuse you of not having the item in your possession to sell. I've had one person make veiled threats about starting a dispute & when I told them how I'd prepared for it they suddenly became happy with what they'd recieved.

Hope for the best & prepare for the worst. Do this throughout life & you shall not fail.
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Old 07-11-2016, 08:09 AM
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Well, it solved itself. Buyer backed out and I sold it locally.....lol.

I was just contacted by an overseas buyer about a smaller product. They just joined, have 0 posts and 0 feedback...........it continues.
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Old 07-11-2016, 01:03 PM
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paypal is quite fair: they offer seller protection as long as you have proof you sent the item with tracking and signature.

just few days ago a buyer stated "he didnt get the package" and immediately opened a claim, i provided pics of the item in the box with postage on it, and proof of my receipt. i won the dispute
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Old 07-11-2016, 03:26 PM
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I wouldn't do it.
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Old 07-12-2016, 03:21 PM
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Well...I happen to be in the middle of a dispute and I need your feedback Casey since we have dealt with each other in the past and I trust your opinion....I bought something on tech. Since I'm in the middle of return, I will leave out who. They have a good rating of over 25 sales. You know my rep obviously....humbly.....I have only had one selling issue on all these deals when I was selling something for another local racer and even though I specifically said that chassis had been modded, They got upset. I lost money but made it right....SO... In the current instance I received custom crawler. It came to the seller in a trade and he admittedly didn't do anything to it. I IMMEDIATELY noticed that servo was held in by sheetmetal screws and MIP CVD's had buttonhead screws at outdrive joints instead of grub screws. It humbly went down hill from there......I should have know when rig and 2 sets of tires showed up in a smashed cardboard box with not a lick of packing materials....nothing......2 links had broken of the balljoint. SOOOO....I contacted seller and said their were issues but my mistake I couldn't leave rig alone and started digging into issues. I basically said, send me $30 back and I'll deal.....I was trying to be respectful because he stated he had family member in hospital (reason for non-shipment for a few days) and HEY....family is everything to me....but now we have a rig with a boat load of issues. I finally filed PP dispute for $30 and he wants truck back. I am 6 hours into rehab and know there are several things still wrong and know its gonna get reposted.

SO what do I do.....Leave negative feedback? Leave warning on new post when it pops up? I am a person on honor and integrity. Just because its "used", unless someone says there are issues and its being sold AS IS, I think seller has obligation to go thru a rig and check it out. Both difs were binding because lockers were assembled wrong and outdrive axle hub pins were missing.....He wouldn't have know this because he didn't service vehicle but didn't want to own up to the responsibility that he was the seller.

I TT PP live after filing claim. They said they would actually cover return freight since I am a good customer. I am finishing the rehab on the front axle(less the missing axles pins) and dif before I send back with a list of what's still wrong including the homemade servo mount that causes the steering arm to hit the front dif cover when turning sharply R or L......So I will get my money back from him and the shipping.....I just afraid this will be in some unsuspecting person hands very soon without disclosure.
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Old 07-12-2016, 08:06 PM
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Originally Posted by konasubs View Post
Well...I happen to be in the middle of a dispute and I need your feedback Casey since we have dealt with each other in the past and I trust your opinion....I bought something on tech. Since I'm in the middle of return, I will leave out who. They have a good rating of over 25 sales. You know my rep obviously....humbly.....I have only had one selling issue on all these deals when I was selling something for another local racer and even though I specifically said that chassis had been modded, They got upset. I lost money but made it right....SO... In the current instance I received custom crawler. It came to the seller in a trade and he admittedly didn't do anything to it. I IMMEDIATELY noticed that servo was held in by sheetmetal screws and MIP CVD's had buttonhead screws at outdrive joints instead of grub screws. It humbly went down hill from there......I should have know when rig and 2 sets of tires showed up in a smashed cardboard box with not a lick of packing materials....nothing......2 links had broken of the balljoint. SOOOO....I contacted seller and said their were issues but my mistake I couldn't leave rig alone and started digging into issues. I basically said, send me $30 back and I'll deal.....I was trying to be respectful because he stated he had family member in hospital (reason for non-shipment for a few days) and HEY....family is everything to me....but now we have a rig with a boat load of issues. I finally filed PP dispute for $30 and he wants truck back. I am 6 hours into rehab and know there are several things still wrong and know its gonna get reposted.

SO what do I do.....Leave negative feedback? Leave warning on new post when it pops up? I am a person on honor and integrity. Just because its "used", unless someone says there are issues and its being sold AS IS, I think seller has obligation to go thru a rig and check it out. Both difs were binding because lockers were assembled wrong and outdrive axle hub pins were missing.....He wouldn't have know this because he didn't service vehicle but didn't want to own up to the responsibility that he was the seller.

I TT PP live after filing claim. They said they would actually cover return freight since I am a good customer. I am finishing the rehab on the front axle(less the missing axles pins) and dif before I send back with a list of what's still wrong including the homemade servo mount that causes the steering arm to hit the front dif cover when turning sharply R or L......So I will get my money back from him and the shipping.....I just afraid this will be in some unsuspecting person hands very soon without disclosure.
I would say at least a neutra with an explanation. Just because you got it used and sold it without checking it out ? What the ?????? If your selling something you should know what it is and isn't. Used doesn't mean beat to crap or non working. I myself am dealing with a purchase very similar. Item not as described. PayPal filed and hope it's made right. If seller fights it then I think negativefeedback. Is in order.
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Old 07-12-2016, 10:45 PM
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Tx rod...i actually bought 2 esc's and 2 brushed motors from a newbee last week and I found oxidation in motors and asked seller to discount $15 for new springs and brushes....NP on his part and I got a fair deal on good used stuff....I think pride gets in the way when the guy I have been described above found out via me he got screwed on his trade and now wants me to eat it....funny hobby.....As I told Rod today on a text, integrity is doing the right thing when no one else is around. I find this more evident with people on who are parents......Brings the best out of us.....Hope your situation gets resolved rod.....I'm shopping out rig tmr....
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Old 07-12-2016, 10:50 PM
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Originally Posted by konasubs View Post
Well...I happen to be in the middle of a dispute and I need your feedback Casey since we have dealt with each other in the past and I trust your opinion....I bought something on tech. Since I'm in the middle of return, I will leave out who. They have a good rating of over 25 sales. You know my rep obviously....humbly.....I have only had one selling issue on all these deals when I was selling something for another local racer and even though I specifically said that chassis had been modded, They got upset. I lost money but made it right....SO... In the current instance I received custom crawler. It came to the seller in a trade and he admittedly didn't do anything to it. I IMMEDIATELY noticed that servo was held in by sheetmetal screws and MIP CVD's had buttonhead screws at outdrive joints instead of grub screws. It humbly went down hill from there......I should have know when rig and 2 sets of tires showed up in a smashed cardboard box with not a lick of packing materials....nothing......2 links had broken of the balljoint. SOOOO....I contacted seller and said their were issues but my mistake I couldn't leave rig alone and started digging into issues. I basically said, send me $30 back and I'll deal.....I was trying to be respectful because he stated he had family member in hospital (reason for non-shipment for a few days) and HEY....family is everything to me....but now we have a rig with a boat load of issues. I finally filed PP dispute for $30 and he wants truck back. I am 6 hours into rehab and know there are several things still wrong and know its gonna get reposted.

SO what do I do.....Leave negative feedback? Leave warning on new post when it pops up? I am a person on honor and integrity. Just because its "used", unless someone says there are issues and its being sold AS IS, I think seller has obligation to go thru a rig and check it out. Both difs were binding because lockers were assembled wrong and outdrive axle hub pins were missing.....He wouldn't have know this because he didn't service vehicle but didn't want to own up to the responsibility that he was the seller.

I TT PP live after filing claim. They said they would actually cover return freight since I am a good customer. I am finishing the rehab on the front axle(less the missing axles pins) and dif before I send back with a list of what's still wrong including the homemade servo mount that causes the steering arm to hit the front dif cover when turning sharply R or L......So I will get my money back from him and the shipping.....I just afraid this will be in some unsuspecting person hands very soon without disclosure.
If you can get shipping money back, send it back. There are untold issues that can't be seen (I am sure of that). If are nice enough to make a list of stuff for the person who sold it to you, you are a great guy......lol.

Lately I am kind of going by the motto you can't police everyone. You would have done your part in letting the guy know what is wrong. If you see it for sale you could say something, but I wouldn't stalk the seller.

Casey
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Old 07-13-2016, 05:36 AM
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I am finishing my part up WITH list and sending back....tx for input as well Casey....I only wish everyone was as honest as you guys....peace IU
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