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Giving a downpayment then cancels transaction

Giving a downpayment then cancels transaction

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Old 09-04-2015, 01:51 PM
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Default Giving a downpayment then cancels transaction

Just venting fellas. It's so frustrating.

Somebody PM'd me on one of my items and said that he will take it.

But his condition was that he will put a 50% downpayment and the other 50% next week. I agreed.

The following day he comes back to me and says that his money will not be enough and asks for a refund. What?!?

Of course I will refund his money.

Has anybody encountered these kind of situation?

What would be the best course of action when somebody does this?
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Old 09-04-2015, 02:44 PM
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Best advice. He who has cash gets item. Paypal won't protect either of you using a deposit purchase like that. In their rules.
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Old 09-04-2015, 02:47 PM
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I have never had anyone send partial payment through PayPal for anything I might be selling and later change their mind and ask for a refund. Simple solution is to click refund as nobody is out money or item.
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Old 09-04-2015, 02:51 PM
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Most cases, security deposits are NON-Refundable! Him changing his mind may have cost you a sale so why should you have to lose out at his cost. (jmo)
From here on out, no sale unless payment in full up front. Learning lesson here!
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Old 09-04-2015, 02:53 PM
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Originally Posted by SteveM View Post
refund as nobody is out money or item.
May have lost potential sale to someone else though!
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Old 09-04-2015, 03:24 PM
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Originally Posted by Andy Koback View Post
May have lost potential sale to someone else though!
Maybe, but what can you do.
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Old 09-04-2015, 03:53 PM
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I learned my lesson...

Next time when somebody offers me a deposit, I will make it clear that it is not refundable.

I think that is fair. Because by holding the item for him, I lose other potential buyers.
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Old 09-04-2015, 04:02 PM
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Originally Posted by SagadSetup View Post
I learned my lesson...

Next time when somebody offers me a deposit, I will make it clear that it is not refundable.

I think that is fair. Because by holding the item for him, I lose other potential buyers.
That'll give buyer incentive to keep their word. But again paypal won't protect either of you.
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Old 09-04-2015, 04:05 PM
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Originally Posted by flou View Post
That'll give buyer incentive to keep their word. But again paypal won't protect either of you.
Then that being the case, I will ask for a full payment then. Never mind if my items take longer to sell.

Thanks Mr. Flou
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Old 09-04-2015, 04:10 PM
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Very welcome.
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Old 09-04-2015, 05:13 PM
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Originally Posted by SagadSetup View Post
I learned my lesson...

Next time when somebody offers me a deposit, I will make it clear that it is not refundable.

I think that is fair. Because by holding the item for him, I lose other potential buyers.
If accepting a down payment through PayPal, be sure the buyer uses the friends & family option, otherwise you will be subject to a claim for non-delivery when they change their mind.
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Old 09-05-2015, 09:11 AM
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Originally Posted by SteveM View Post
If accepting a down payment through PayPal, be sure the buyer uses the friends & family option, otherwise you will be subject to a claim for non-delivery when they change their mind.
Good advice.
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Old 09-05-2015, 06:00 PM
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Not sure if feedback could be left for this, since the buyer did send some money and then changed their mind. I would possibly say neutral and explain reason. Seeing its kind of the same as the seller backing out.
http://www.rctech.net/forum/trader-f...ad-please.html
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Old 09-05-2015, 06:16 PM
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Originally Posted by Andy Koback View Post
Most cases, security deposits are NON-Refundable! Him changing his mind may have cost you a sale so why should you have to lose out at his cost. (jmo)
From here on out, no sale unless payment in full up front. Learning lesson here!
+1 deposits are non refundable . Change your mind , lose your deposit . From now on it should be law!
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Old 09-05-2015, 06:45 PM
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Originally Posted by peter george View Post
+1 deposits are non refundable . Change your mind , lose your deposit . From now on it should be law!
Sounds good to me!
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