When to get WORRIED or MAD that item hasnt shipped???
#1
When to get WORRIED or MAD that item hasnt shipped???
Just wondering what peoples thought is on, when you pay for something and they say it will ship on a certain day with tracking, and you dont hear from them or have your pm's replied to even though you know they have been online?....
Last edited by billyp1106; 01-27-2009 at 07:11 PM.
#2
Just wondering what peoples thought is on, when you pay for something and they say it will ship on a certain day with tracking, and you dont hear from them or have your pm's replied to even though you know they have been online?....I know things do come up, but if you got time to be on here then you got time to reply to me and let me know whats up!!..
It used to be that people would have to snail-mail payments and wait for the money order to clear the bank, but now with paypal buyers seem to be too quick to expect the same instant service in shipping and it's not that easy and really shouldn't be expected. You had it easy, they still have to take at least an hour or so out of their day to get your package dropped off.
In most cases it's not like a regular business, in that your item is going to be shipped guaranteed within 24-73 hours.
In most cases it would be reasonable to me if someone ships your item out by the end of the week, first of the next, but expecting next-day mailing (whether it was alluded to or not) is a bit much.
If you haven't received shipping confirmation within a week to 10 days I'd start wondering, by 2-weeks it might deem worthy or inquiring, but otherwise I wouldn't be so ready to jump on the worry-wagon.
#3
Tech Regular
iTrader: (16)
i usually ship 24-48hrs. with paypal payments there is always a chance it could be taken back out of the account. that usually happens whit in the first 24hrs. if you havent heard anything with in 48hrs then you might want to send a email. but dont send alot because you could make the seller upset. always try to get a phone number from the seller too. when i go to make a deal i will usually send my cell number and talk about things in person. but that is just me.
#4
Tech Master
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Not to Hijack the OP's thread but ...I broke down your post RobbieT..
I think your a bit overboard here...
Sure, maybe they haven't made it to the shipper of choice yet, but you can still answer your PM'S! and let the buyer know SOMETHING..
Are kidding? The OP states he was given a ship date, if it were me, I would expect the very same. It SHOULD be expected. If he said he was doing it, he SHOULD do it. Simple. Where do you get the "at least and hour or so out of their day.." ? If you have time to sell it, you have time to ship it...It's all the same deal.. It's not a "I'll sell it now, Ship it whenever the heck I feel like it".
I may be one of the luckier few, I have several Post offices within a few miles of each other.. both take no more than 10 minutes to get to. If you pack & label first.. 10 minutes at the Office max. Even with a line! (with exception to Christmas shipping, OMG!)
Again, I'm starting to think your a bit clueless.. I garuntee. If you (or anyone) bought something from someone (me included) and I received your money on a monday, and you didn't hear from me for a week, you would be all over my PM's / Emails / THIS FORUM etc wanting some answers.
So, you have money your willing to waste? Send me some. I got a nice bridge I would like to sell you.
If you send a payment, and the seller says they are going to ship on day X.. well I for damn sure want a PM or Email or something on that day letting me know it's shipped or there was a delay or SOMETHING. If I PM you and you don't reply.. After I know you've been online...I WILL get worried, and ...
You start losing credibility in my book.
BillyP, Keep us posted on the outcome.
I think your a bit overboard here...
It used to be that people would have to snail-mail payments and wait for the money order to clear the bank, but now with paypal buyers seem to be too quick to expect the same instant service in shipping and it's not that easy and really shouldn't be expected. You had it easy, they still have to take at least an hour or so out of their day to get your package dropped off.
I may be one of the luckier few, I have several Post offices within a few miles of each other.. both take no more than 10 minutes to get to. If you pack & label first.. 10 minutes at the Office max. Even with a line! (with exception to Christmas shipping, OMG!)
In most cases it's not like a regular business, in that your item is going to be shipped guaranteed within 24-73 hours.
In most cases it would be reasonable to me if someone ships your item out by the end of the week, first of the next, but expecting next-day mailing (whether it was alluded to or not) is a bit much.
In most cases it would be reasonable to me if someone ships your item out by the end of the week, first of the next, but expecting next-day mailing (whether it was alluded to or not) is a bit much.
If you send a payment, and the seller says they are going to ship on day X.. well I for damn sure want a PM or Email or something on that day letting me know it's shipped or there was a delay or SOMETHING. If I PM you and you don't reply.. After I know you've been online...I WILL get worried, and ...
You start losing credibility in my book.
BillyP, Keep us posted on the outcome.
#5
Are kidding? The OP states he was given a ship date, if it were me, I would expect the very same. It SHOULD be expected. If he said he was doing it, he SHOULD do it. Simple. Where do you get the "at least and hour or so out of their day.." ? If you have time to sell it, you have time to ship it...It's all the same deal.. It's not a "I'll sell it now, Ship it whenever the heck I feel like it".
I may be one of the luckier few, I have several Post offices within a few miles of each other.. both take no more than 10 minutes to get to. If you pack & label first.. 10 minutes at the Office max. Even with a line! (with exception to Christmas shipping, OMG!)
I may be one of the luckier few, I have several Post offices within a few miles of each other.. both take no more than 10 minutes to get to. If you pack & label first.. 10 minutes at the Office max. Even with a line! (with exception to Christmas shipping, OMG!)
i am not suggesting a "I'll sell it now, Ship it whenever the heck I feel like it" but I am saying that people somehow get this idea because paying for something is so easy that shipping it should be just as easy, because we forget what it was like back in the day of having send off a money order and waiting for it to clear someone's bank before their car got sent to them.
Again, I'm starting to think your a bit clueless.. I garuntee. If you (or anyone) bought something from someone (me included) and I received your money on a monday, and you didn't hear from me for a week, you would be all over my PM's / Emails / THIS FORUM etc wanting some answers.
in a couple of days, or less than a week, not a chance.
If you send a payment, and the seller says they are going to ship on day X.. well I for damn sure want a PM or Email or something on that day letting me know it's shipped or there was a delay or SOMETHING. If I PM you and you don't reply.. After I know you've been online...I WILL get worried, and ...
You start losing credibility in my book.
You start losing credibility in my book.
but most of the people selling used stuff on chatsites are not in business and it is my thought that they don't treat it like a business either. I've bought from enough bigger name companies to know that many of them only guarantee shipping within 72hrs, and if it's acceptable for them to have that practice all I am saying is that we have no reason to get frantic if they don't get service from a private party any faster.
i just think our instant gratification society has taught us some bad habits.
that's all, and I just gave my opinion. sorry you feel differently
#6
Tech Master
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Officially Hijacked.. sorry Billy..
RobbieT,
Not parsing this one, just hitting some highlights..
First section.. good, you did a better job explaining what you meant, I agree for the most part.
Second section.. Where do I live again? The larger the amount of people, the more Post offices. Simple. You don't need to go to the hub, and most times you don't even have to leave the house. Overall yes, there are alot of instant gratification types out there. But shipping something shouldn't be that "hard" or time consuming.. my main point is, if you commit to selling something, use as much or MORE effort in completing the deal.. It's your rep on the line.
Third section.. done.
Fourth Section... None of this has anything to do with "a perfect world" scenerio.. Nor does it have to do with a "business" or "non-business" sells practices...it's the fact that the seller SAID he would ship on day X, and then was not heard from... PM's were sent, Replies were not... that is the scenerio.
IF a business was to delay the shipping of my items I would not get half as upset with them.. They are MUCH easier to deal with.. If a person delays shipping, and then Doesn't respond to PM or Emails.. I do get worried.. they are harder to track down or made to be held liable..
Again BillyP.. I do appologize for the hijack..
RobbieT,
Not parsing this one, just hitting some highlights..
First section.. good, you did a better job explaining what you meant, I agree for the most part.
Second section.. Where do I live again? The larger the amount of people, the more Post offices. Simple. You don't need to go to the hub, and most times you don't even have to leave the house. Overall yes, there are alot of instant gratification types out there. But shipping something shouldn't be that "hard" or time consuming.. my main point is, if you commit to selling something, use as much or MORE effort in completing the deal.. It's your rep on the line.
Third section.. done.
Fourth Section... None of this has anything to do with "a perfect world" scenerio.. Nor does it have to do with a "business" or "non-business" sells practices...it's the fact that the seller SAID he would ship on day X, and then was not heard from... PM's were sent, Replies were not... that is the scenerio.
IF a business was to delay the shipping of my items I would not get half as upset with them.. They are MUCH easier to deal with.. If a person delays shipping, and then Doesn't respond to PM or Emails.. I do get worried.. they are harder to track down or made to be held liable..
Again BillyP.. I do appologize for the hijack..
#9
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If you cant ship within a couple days , just dont tell your buyer you can, that simple.You dont even have to leave your computer or home for that matter to ship for gods sakes.If you accept payment through paypal , you CAN ship through paypal through either usps OR ups and schedule a pick-up.Done. no hassles, no waiting in line, no driving across town, and no BS.If your going to tell someone you will ship within a couple days and cant its as simple as dropping them a PM and letting them know You couldnt get it done.They will respect you more for being a stand up guy and letting them know what is going on.
#11
Talked to this guy on the phone today....he sent couple emails yesterday.....He says i should have the item by saturday....i have his work# and home phone #....ill keep everyone updated...maybe he is a man of his word!
#13
Tech Elite
iTrader: (48)
I try to get things out when I say I will but if for whatever reason I cannot I will PM you letting you know otherwise...I think it's one thing to be late shipping and another to ignore pm's..I guess really what I am saying is...is that If you haven't shipped then say so...it's alot better than not responding
#14
ok well i am the guy this ********** is talking about. lets start
1.when i first talk to this guy it took about 1-1 1/2 weeks to get the deal done. he said he really wanted the engine but was low on cash. i gave him my number and told him i will not sell the engine to him untill he calls me so we can talk. i told him i would send out monday usps and have traking number. then i gave him 5 dollers off he said he didnt have the 110 i wanted so when i went to ship usps i shipped reg. 5-7 days and there is no traking number or lable number.it was in an bubble envalope. he paid on the 24th i think it was a saturday night. well tuesday the 27th is when he went nuts with 3 emails 2 pms the tread 5 phone calls. i was very busy with plowing and salting.but he pays satrday night and gives me one day to ship. i email him with the number on the rec. and i called him and still he puts up a paypal complaint and thay hold the money. he did thid tuesday. like i told u i was very busy f-cking working not seting by my P.C i work and as of right now i sent u an engine and i did not get paid for it so u are ripping me off one day late and u go nutz. now i see this?????????????????????????????????????????????? ?????????????????????????????????????????????????? ?????????????????????????????????????????????????? ???????????????
1.when i first talk to this guy it took about 1-1 1/2 weeks to get the deal done. he said he really wanted the engine but was low on cash. i gave him my number and told him i will not sell the engine to him untill he calls me so we can talk. i told him i would send out monday usps and have traking number. then i gave him 5 dollers off he said he didnt have the 110 i wanted so when i went to ship usps i shipped reg. 5-7 days and there is no traking number or lable number.it was in an bubble envalope. he paid on the 24th i think it was a saturday night. well tuesday the 27th is when he went nuts with 3 emails 2 pms the tread 5 phone calls. i was very busy with plowing and salting.but he pays satrday night and gives me one day to ship. i email him with the number on the rec. and i called him and still he puts up a paypal complaint and thay hold the money. he did thid tuesday. like i told u i was very busy f-cking working not seting by my P.C i work and as of right now i sent u an engine and i did not get paid for it so u are ripping me off one day late and u go nutz. now i see this?????????????????????????????????????????????? ?????????????????????????????????????????????????? ?????????????????????????????????????????????????? ???????????????
#15
Tech Elite
iTrader: (4)
ok well i am the guy this ********** is talking about. lets start
1.when i first talk to this guy it took about 1-1 1/2 weeks to get the deal done. he said he really wanted the engine but was low on cash. i gave him my number and told him i will not sell the engine to him untill he calls me so we can talk. i told him i would send out monday usps and have traking number. then i gave him 5 dollers off he said he didnt have the 110 i wanted so when i went to ship usps i shipped reg. 5-7 days and there is no traking number or lable number.it was in an bubble envalope. he paid on the 24th i think it was a saturday night. well tuesday the 27th is when he went nuts with 3 emails 2 pms the tread 5 phone calls. i was very busy with plowing and salting.but he pays satrday night and gives me one day to ship. i email him with the number on the rec. and i called him and still he puts up a paypal complaint and thay hold the money. he did thid tuesday. like i told u i was very busy f-cking working not seting by my P.C i work and as of right now i sent u an engine and i did not get paid for it so u are ripping me off one day late and u go nutz. now i see this?????????????????????????????????????????????? ?????????????????????????????????????????????????? ?????????????????????????????????????????????????? ???????????????
1.when i first talk to this guy it took about 1-1 1/2 weeks to get the deal done. he said he really wanted the engine but was low on cash. i gave him my number and told him i will not sell the engine to him untill he calls me so we can talk. i told him i would send out monday usps and have traking number. then i gave him 5 dollers off he said he didnt have the 110 i wanted so when i went to ship usps i shipped reg. 5-7 days and there is no traking number or lable number.it was in an bubble envalope. he paid on the 24th i think it was a saturday night. well tuesday the 27th is when he went nuts with 3 emails 2 pms the tread 5 phone calls. i was very busy with plowing and salting.but he pays satrday night and gives me one day to ship. i email him with the number on the rec. and i called him and still he puts up a paypal complaint and thay hold the money. he did thid tuesday. like i told u i was very busy f-cking working not seting by my P.C i work and as of right now i sent u an engine and i did not get paid for it so u are ripping me off one day late and u go nutz. now i see this?????????????????????????????????????????????? ?????????????????????????????????????????????????? ?????????????????????????????????????????????????? ???????????????