smc 5200 24c brand new bad battery?
#1
smc 5200 24c brand new bad battery?
I just purchased a new 5200 24c lighting battery pack friday this is my 2nd one. and it is great so far. went to use it Sat night for the first time in my third heat race for my slash. and on about the 2nd lap My car just stopped
got it off the track and nothing esc it would not turn back on so that race was done. recharged my old one put it back in the car ran the main no problem. today went to look at that battery since i did not have time last night with racing and all. connected it to my charger and it kept giving me a broken connection error message. so my question is what do i do with this battery. go back to my lhs where purchased or return it to smc? I can not afford to have a 100.00 brick laying around that is only three days old.
Just a note i set the batterys side by side and noticed the new one does not
have clear tubing on the power wires going in to the battery like my other one does.
Thanks
James
got it off the track and nothing esc it would not turn back on so that race was done. recharged my old one put it back in the car ran the main no problem. today went to look at that battery since i did not have time last night with racing and all. connected it to my charger and it kept giving me a broken connection error message. so my question is what do i do with this battery. go back to my lhs where purchased or return it to smc? I can not afford to have a 100.00 brick laying around that is only three days old.
Just a note i set the batterys side by side and noticed the new one does not
have clear tubing on the power wires going in to the battery like my other one does.
Thanks
James
#2
I just purchased a new 5200 24c lighting battery pack friday this is my 2nd one. and it is great so far. went to use it Sat night for the first time in my third heat race for my slash. and on about the 2nd lap My car just stopped
got it off the track and nothing esc it would not turn back on so that race was done. recharged my old one put it back in the car ran the main no problem. today went to look at that battery since i did not have time last night with racing and all. connected it to my charger and it kept giving me a broken connection error message. so my question is what do i do with this battery. go back to my lhs where purchased or return it to smc? I can not afford to have a 100.00 brick laying around that is only three days old.
Just a note i set the batterys side by side and noticed the new one does not
have clear tubing on the power wires going in to the battery like my other one does.
Thanks
James
got it off the track and nothing esc it would not turn back on so that race was done. recharged my old one put it back in the car ran the main no problem. today went to look at that battery since i did not have time last night with racing and all. connected it to my charger and it kept giving me a broken connection error message. so my question is what do i do with this battery. go back to my lhs where purchased or return it to smc? I can not afford to have a 100.00 brick laying around that is only three days old.
Just a note i set the batterys side by side and noticed the new one does not
have clear tubing on the power wires going in to the battery like my other one does.
Thanks
James
Last edited by BobWoodhouse; 06-15-2009 at 03:50 PM.
#3
Company Representative
iTrader: (2)
If you have an issue with one of our products you should contact us as when you guys post new message on these boards we don't always see there is a new message.
I suspect a cold solder joint on the pack that suddenly stopped.
I don't understand what you mean by Safety Charge ? Does the pack register normal voltage and do both cells have the same voltage while charging ?
Is your speed controls Lipo cutoff activated ?
I suspect a cold solder joint on the pack that suddenly stopped.
I don't understand what you mean by Safety Charge ? Does the pack register normal voltage and do both cells have the same voltage while charging ?
Is your speed controls Lipo cutoff activated ?
#5
OK. I sent an email.
#6
Who would have guessed -- a ESC that defaults to LiPo cut-off DEACTIVATED. That probably did the trick. We'll try another pack.
#8
Tech Apprentice
iTrader: (11)
5200 - 24C
For what it's worth, I recently purchased two of these packs. Each has been run 4 times and charged 5 times, balanced @1.5C (7.6A). I'm running a Novak Velocity 5.5R/GTB in my Custom Works Outlaw sprint car.I immediately noticed the performance improvement over the DTX 4600 NiMH packs I was running. There was no noticeable falloff after 6 to 7 or 8 minute runs. Charge times at the 1.5C were in the 20 to 25 minute range. I'm very pleased with the batteries so far.
#9
Got a call back from smc They said the battery would discharge and charge on there equipment. I have no doubt is is a battery issue They told me the pack was fully charged when they received it. there has to be something loose in the battery and the bounceing around by ups got it to connect again.
as you can see from my first post. the first smc 5200 24c i purchased works fine i raced with it this past wed night in the same car with no problems. they are suppose to test it in a car this weekend and call me monday.so i will keep updating this post. till it it resolved.The last poster my be happy with them. But at this point i am not! Monday When I receive a Call could Change That.
On another Note You would Think That a SMC When Reciving A battery Back
That had Visual Quality Control Issues. The clear tubing that protects The Power wires going in to the pack missing. Would just send out another battery.
Just My thoughts
James
as you can see from my first post. the first smc 5200 24c i purchased works fine i raced with it this past wed night in the same car with no problems. they are suppose to test it in a car this weekend and call me monday.so i will keep updating this post. till it it resolved.The last poster my be happy with them. But at this point i am not! Monday When I receive a Call could Change That.
On another Note You would Think That a SMC When Reciving A battery Back
That had Visual Quality Control Issues. The clear tubing that protects The Power wires going in to the pack missing. Would just send out another battery.
Just My thoughts
James
#10
Got a call back from smc They said the battery would discharge and charge on there equipment. I have no doubt is is a battery issue They told me the pack was fully charged when they received it. there has to be something loose in the battery and the bounceing around by ups got it to connect again.
as you can see from my first post. the first smc 5200 24c i purchased works fine i raced with it this past wed night in the same car with no problems. they are suppose to test it in a car this weekend and call me monday.so i will keep updating this post. till it it resolved.The last poster my be happy with them. But at this point i am not! Monday When I receive a Call could Change That.
On another Note You would Think That a SMC When Reciving A battery Back
That had Visual Quality Control Issues. The clear tubing that protects The Power wires going in to the pack missing. Would just send out another battery.
Just My thoughts
James
as you can see from my first post. the first smc 5200 24c i purchased works fine i raced with it this past wed night in the same car with no problems. they are suppose to test it in a car this weekend and call me monday.so i will keep updating this post. till it it resolved.The last poster my be happy with them. But at this point i am not! Monday When I receive a Call could Change That.
On another Note You would Think That a SMC When Reciving A battery Back
That had Visual Quality Control Issues. The clear tubing that protects The Power wires going in to the pack missing. Would just send out another battery.
Just My thoughts
James
#14
Spoke with smc today They Have went far and above. what it takes as far as customer service go. I am Saying This because this is a first rate company.
With top of the line products if used correct and cared for. Thanks for the quality products you provide to the rc community. If you are looking for Hobby grade rc batterys these are the guys. Thank you Danny and company
James T.
With top of the line products if used correct and cared for. Thanks for the quality products you provide to the rc community. If you are looking for Hobby grade rc batterys these are the guys. Thank you Danny and company
James T.
#15
Tech Regular
iTrader: (16)
Spoke with smc today They Have went far and above. what it takes as far as customer service go. I am Saying This because this is a first rate company.
With top of the line products if used correct and cared for. Thanks for the quality products you provide to the rc community. If you are looking for Hobby grade rc batterys these are the guys. Thank you Danny and company
James T.
With top of the line products if used correct and cared for. Thanks for the quality products you provide to the rc community. If you are looking for Hobby grade rc batterys these are the guys. Thank you Danny and company
James T.
Just because if this message, my next lipo packs will be SMC batteries!