AKA customer service is great. I have dealt with them twice on the phone also with Mark Pavidas about some problems with some slash 1/8 adapters . The problem was the nuts that were breaking very easily. Spoke to Mark about it and he said they had a bad prodution run that the company was hardening the metal too much.
He sent me out some some extra nuts with no questions asked . Got them in a few days. Top notch!!!!