I've ordered plenty from Carolina's and they're not that great anymore. They've had my money on a backordered part for over 6 months,and now i don't have that car anymore so IF i ever get the part it will be useless to me.they completely messed up my reward point total ( i called and they gave me my points back, but these have an experation date) and i was going to get some pipes my LHS doesn't carry and they were backordered so instead of waiting for Carolina's backorder to come in i just told my LHS to order them and we got them cheaper too. Customers are the reason any company runs, treat them wrong and your company will not survive.
I also got my survey and told them the same thing i've said on here.
I've also called and tried to switch my backordered item to a different part and the woman told me they don't have that either.