Originally Posted by
ignishen
Anyone know about how long it takes for the Associated warranty department to process a request? I had a kit that had some funky ball studs in it. Shot them an email two weeks ago, with the form and receipt but never heard anything back.
Normally requests are handled quickly. We have had many of the customer service people out the last few weeks due to events we were attending.
Try sending a follow up email to be sure your email got through. Or call.