Originally Posted by regets ama

WOW, that's pretty weak.

If you are the XraySupport, how about providing details on who specifically (website etc listings for certain locations/phone numbers/names) of National Distributor. I can tell you after purchasing 4 Xray kit TCs, not one had parts missing but in the unlikely event I would like at least a Hot line to call for my area.
As far as the hobby shop being the responsible party, I have had zero luck in getting them to even acknowledge a missing part on other type of purchases. Hope to hear of some additional remedies.

PS, this is what I get led to when trying to get XRAY in America, and then it is "temporarily closed" for additional option parts that the hobby shop doesnt want to carry/order.

http://www.teamxray.com/xshop/index....1b75c5b974d899