I have to disagree about the customer service. I had issues with both a GTB2 and Edge glitching really bad. Novaks suggestions was to get rid of Savox servo and FM (JRx3) radio. Tried 3 other manufacturers ESC's, all worked flawlessly. So sent the novak junk back and never had a problem since. I only run the motors b/c thats the rules. But I do like the overall deaign of the Ballistic series, and I've never had a problem with the motors. Im just fine keeping things the way they are.