Refunds and Feedback....read please!
There have been a few issues relating to feedback, feedback removals and sellers issuing refunds to buyers. These issues have been for awhile and will continue to be handled as follows..
By ACCEPTING payment from a buyer you have committed to that deal the same as they have by paying you. If you decide to refund them and sell to another buyer, for any reason (short of them being a "scammer") AND they leave you negative feedback. That feedback WILL NOT be removed, Depending on the situation, the best you can hope for is that I change it to neutral based on my review of the situation. This applies if you simply "change your mind" and chose to sell to someone else or as another example. You foolishly post your PP address and have to refund 9 out of 10 buyers that send you money.
Reported feedback will always be reviewed on a case by case basis but in these cases the best you can hope for is a neutral.
You're free to conduct business as you wish, just don't expect a complete removal of feedback if this is how you're going to do it.
Last edited by racer1812; 01-25-2017 at 12:08 PM.