All three of the below categories are available for ESCs, Brushless analysis, chargers, and programming boxes.

Warranty/Service Category 1
(Warranty replacement – all products)
If your product fails upon first use, or within 7 days of first use. (DOA or manufacturing flaw)
Your return package must include:
1) A purchase receipt from Speed Passion USA or a USA dealer.
2) Completed USA warranty card.
3) All included product accessories in the original packaging.
4) A note inside the package with your name, address, email and phone number.
5) Include as much detail as possible about what happened during the time before/during the failure to help us identify the issue and improve factory QC procedures.

Your product will be inspected by our USA support staff for signs of abuse or customer error (reverse polarity, etc). If no abuse is noted, a new unit of the same product will be shipped to your address via USPS ASAP.

Warranty/Service Category 3
(non warranty repair – all products)
Unit fails after one year, is damaged physically or by customer error, or any other need for repair service.
Your return package must include:
1) A note inside the package with your name, address, email and phone number and
2) Include as much detail about what happened during the time before/during the failure to help us identify and repair the issue.

You will be contacted upon receipt and inspection of your product to determine the repair/replacement cost of your desired resolution. Generally a new or reconditioned replacement unit will be offered at dealer price plus USPS shipping for most items. You will then be given instructions to make payment via the website shopping cart, and your repair/replacement will ship the following business day once payment is confirmed.