thanks for the tips guys.
i guess i will be getting a new shoe and forget the ball.
i have posted a few pics of the shoe, it would be grt if you could tell me if there is something visablly wrong with it,if it looks ok i might just get the longer screw instead of a new shoe aswell and se how that gose.
(i know there not great they where taken on my phone
oh 1 thing i did notice was the 2 side screws that have the spring and copper
band round them. 1 of the bands dose not move and the other is moveable,i persume they shold move so do you think the stuck 1 may be causing the problem?
i will try and losen it tonight.
the 2nd and 3rd pic is 1 side and then the other,(not the same side)