Registered transponders should have received this email, one reason why it is important to register your transponder. The other reason to register it is that no one can use it if lost or stolen...
Important Announcement for AMB Customers
Dear Valued AMB Customer:
It has come to our attention that some customers are using abrasive detergents, high-pressure hoses, or even submersion in an effort to clean their transponders after use. Doing so can result in degradation of the transponder's circuitry and overall performance, and damage resulting from these practices will not be covered under warranty.
AMB transponders are designed to perform at an extremely high level in typical motor sports environments. However, they are still susceptible to damage when handled improperly. AMB recommends gently washing your transponders with clean tap water and allowing them to fully dry before attempting to charge them.
If you have any questions or would like further clarification on the proper cleaning and treatment of your AMB transponders, please feel free to contact us by phone or via email, or visit AMB's support site for more information.
3200 Highlands Pkwy, #104
Smyrna, GA 30082
877-426-2488 or 1-678-816-4000