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Old 11-14-2010, 03:22 AM   #46
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The Voice over Interview better make the DVD.
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Old 11-14-2010, 10:49 AM   #47
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Originally Posted by Bigedmond View Post
The Voice over Interview better make the DVD.
Ya that was hilarious, throw that on the dvd somewhere Brandon!
The AAP coverage was well worth it. Next time Im planning a poker party!
Thanks for all your hard work Live r/c, cant wait for the dvd.
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Old 11-14-2010, 11:51 AM   #48
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Originally Posted by RAlmeida View Post
My subscription as expired for some unknown reason, after calling and a few unanswered e-mails I am making this public,
I am out of the funds, and can not watch the worlds, and all my emails to them have been ignored.

Proof of payment.



Transaction Details

Subscription Payment Sent (Unique Transaction ID # 99V00531C55564020)
See related S-8H227220HV757112G
You can see all of your recurring payments on the My preapproved payments.

Business Name:
LiveRC.com, LLC
Email:
sales@liverc.com

Business Contact Information

Customer Service URL: http://www.liverc.com
Customer Service Email:support@liverc.com
Customer Service Phone:920-246-1845

Total Amount:
-$30.00 USD
Fee amount:
$0.00 USD
Net amount:
-$30.00 USD

Option Names and Values:

user_id: 17402


Date:
Oct 9, 2010
Time:
20:32:42 PDT
Status:
Completed

Subject:
You have sent $30.00 USD to LiveRC.com, LLC with PayPal
Funding Type:
PayPal Balance
Funding Source:
$30.00 USD - PayPal Account
No one contacted me yet, this is sad and not very professional. I paid and did not get to watch the worlds. Thanks Brandon, but now I would like my money back please....
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Old 11-15-2010, 04:20 AM   #49
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No one contacted me yet, this is sad and not very professional. I paid and did not get to watch the worlds. Thanks Brandon, but now I would like my money back please....
Brandon did finally e-mailed me, I still have no explanation for what happened, but He did refunded me the membership and give me a free years subscription.
I hope this does not happen again to any of us, as it is frustrating to say the least.
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Old 11-15-2010, 05:01 PM   #50
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Yeah.....absolutely heartbreaking.....
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Old 11-16-2010, 12:04 PM   #51
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Is he going to show a replay for the bonus members?
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Old 11-18-2010, 05:34 PM   #52
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I made a payment to LiveRC for the DVD preorder but my shipping address didnt show up on the PayPal payment ?????


Brandon or somebody can you please help ? I have sent out about 4 or 5 emails to you and LiveRC about it and gave you my shipping address but no response at all ?

I want my money back as this is not what i wanted giving money away for nothing ?

So anyone thinking of getting a pre-order in for there DVD BEWARE there is a problem with the system. It doesn't let them know you shipping address..... Or it didnt when i placed a pre-order for one on the 13th.
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Last edited by Timox; 11-19-2010 at 10:03 PM.
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Old 11-19-2010, 09:34 PM   #53
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Does anyone knows when is liverc.com will be shipping out the Worlds race DVD?
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Old 11-20-2010, 02:23 AM   #54
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Originally Posted by RAlmeida View Post
No one contacted me yet, this is sad and not very professional. I paid and did not get to watch the worlds. Thanks Brandon, but now I would like my money back please....
I am having the same trouble as you trying to reach someone . How did you get in contact with Brandon ? Very poor customer service indeed

If i don't get any sort of contact soon I'm going to be left with no other choice but to file a dispute with PayPal to get my money back. I tried too last night but PayPal said this person could not be contacted and i would have to go straight to escalate it too a claim.

I would rather Brandon just get back to me but if its going to be like that then there's not much else i can do.
email, PM's Posts in there forums here and i cant reach anyone from LiveRC.
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Old 11-20-2010, 09:41 AM   #55
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Does anyone knows when is liverc.com will be shipping out the Worlds race DVD?
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Old 11-20-2010, 09:50 AM   #56
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You guys need to chill! I bet they have a big backlog and are working as fast as they can.
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Old 11-20-2010, 09:56 AM   #57
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Originally Posted by Fd2k View Post
Does anyone knows when is liverc.com will be shipping out the Worlds race DVD?
Be patient guys. Brandon can only edit so much footage so fast. Hes trying to get the job done as fast as he can, and I think hes still recovering from jet lag yet. lol. Email him at Brandon@liverc.com, or brandon.rohde@gmail.com

thats all I can think of for now,

Brad
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Old 11-20-2010, 11:10 AM   #58
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JMO, but the crew put a lot of hard work into the filming and coverage of the races. It was a week long with many long hours every day. I know for sure many of the racers are still recovering from the jet lag and the event itself. It hasnt even been a week since the finals so give it some time. Do you want a quality dvd or for them to just slap one out?
Im sure brandon will reply here with some updates. Dont jump the gun just yet.
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Old 11-20-2010, 11:15 PM   #59
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having fun yet Brandon? ... just like Ground Hog Day
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Old 11-21-2010, 08:40 AM   #60
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Hey guys,

We just got back middle of last week, and as stated I have a ton of catching up to do. Rest assured, I WILL respond to all emails. But just give me a day or two. I got most answered at the end of the week, and I will get to the rest tomorrow. I am actually using the weekend right now to spend some time with my family, so I will continue to answer all emails on Monday.

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