R/C Tech Forums

Go Back   R/C Tech Forums > General Forums > Nitro Off-Road

Reply
 
Thread Tools Search this Thread
Old 12-20-2009, 05:57 PM   #1
Tech Addict
 
Join Date: Jan 2009
Posts: 711
Trader Rating: 27 (100%+)
Default Hitec Servo Warr...

Does anyone know if hitec still has a flat rate repair service?...My servo just crossed the 2 year mark and i know they changed the policy for warranties...anyone know what to do???...unfortunately im not great at saving receipts or anything like that either.
__________________
Alex B
Kyosho America/Byron Fuels/J concepts
For all your painting needs!
Elite Paint Workz
ElitePaintWorkz@gmail.com
mist467 is offline   Reply With Quote
Old 12-20-2009, 06:54 PM   #2
Tech Regular
 
Unsober1's Avatar
 
Join Date: Aug 2007
Location: Denver, CO
Posts: 315
Trader Rating: 5 (100%+)
Default

I know that they do as of July. I sent one in.

I also don't seem to keep receipts very long either. Usually just a few days.

I didn't go to their site, but it is usually about 75% of the cost of a new one. I have sent in I think 4 servos to Hitec, some under warrantee and some not, every time I ended up with a bran new servo
__________________
Fusion Motorsports----- www.novarossiusa.com
AB Mods ----- www.abmods.com
Unsober1 is offline   Reply With Quote
Old 12-20-2009, 06:58 PM   #3
Tech Champion
 
bigjayjay1's Avatar
 
Join Date: Jul 2009
Posts: 5,605
Trader Rating: 86 (99%+)
Default

Quote:
Originally Posted by mist467 View Post
Does anyone know if hitec still has a flat rate repair service?...My servo just crossed the 2 year mark and i know they changed the policy for warranties...anyone know what to do???...unfortunately im not great at saving receipts or anything like that either.
Just send them in they are pretty good with warranties especially if the servo are in good shape clean them up. Also if your LH store is a dealer they might be able to help you with a receipt.
__________________
TEAM: SERPENT AMERICA DRIVER -ADVANTAGE RACING PRODUCTS-COMPETITION HEAT INC - HOBBYPRO, VPPRO - BCE-
Serpent: 811N, 811T, 811E
bigjayjay1 is offline   Reply With Quote
Old 12-20-2009, 07:24 PM   #4
Tech Addict
 
Join Date: Feb 2009
Posts: 617
Trader Rating: 4 (100%+)
Default

question i have an hitec 5955TG and i broke the screw in the main gear were the steering horn connects to. well i took the gear out and i lost it. do you guys think i send it in and them send a new one or were if possible can i find another gear. this would be helpful guys if you could help me out.
__________________
Sponsors of 2015 are Dalton Rc, Maxy Engines, K Power Servos, Nemo Racing and Car is Losi 3.0 buggy and Truggy, and special thanks to Paul Conway, Mike Tutor, Randy Baleiy, Josh Aslinger, Dion Potter, Edd Weaver and everyone else out there.
hobbstimothy is offline   Reply With Quote
Old 12-20-2009, 08:29 PM   #5
Tech Master
 
Join Date: Aug 2006
Location: Oceanside CA
Posts: 1,075
Default

I would call & see if they will sell you a output gear or send it in & they'll do it for you for a very small fee if they charge you at all,other than for the gear that is.

Happy customers is how they have come to dominate in this segment of RC.
__________________
"TEAM TERRIBLES"
butch man is offline   Reply With Quote
Old 12-20-2009, 09:26 PM   #6
Tech Lord
 
Integra's Avatar
 
Join Date: Dec 2006
Posts: 12,482
Trader Rating: 8 (100%+)
Send a message via MSN to Integra
Default

Quote:
Originally Posted by hobbstimothy View Post
question i have an hitec 5955TG and i broke the screw in the main gear were the steering horn connects to. well i took the gear out and i lost it. do you guys think i send it in and them send a new one or were if possible can i find another gear. this would be helpful guys if you could help me out.


Call em...they will take care of you.
__________________
TNS Driver - Radio Post - Blue Groove Apparel - Team Panther - Hitec - Losi - W.E.D. Paint - Clockwork Fuel - Competition Heat - SUMO Racing - Tekin - Team Terribles - M2C Racing - Matrix Concepts - Kal Gard - BuKu Power - DE Racing -
Integra is offline   Reply With Quote
Old 12-21-2009, 09:11 AM   #7
Tech Addict
 
Join Date: Feb 2009
Posts: 617
Trader Rating: 4 (100%+)
Default

Quote:
Originally Posted by Integra View Post
Call em...they will take care of you.
does anyone happen to have the number to get ahold of them
__________________
Sponsors of 2015 are Dalton Rc, Maxy Engines, K Power Servos, Nemo Racing and Car is Losi 3.0 buggy and Truggy, and special thanks to Paul Conway, Mike Tutor, Randy Baleiy, Josh Aslinger, Dion Potter, Edd Weaver and everyone else out there.
hobbstimothy is offline   Reply With Quote
Old 12-21-2009, 09:15 AM   #8
Tech Regular
 
GearHd6's Avatar
 
Join Date: Jul 2009
Location: CT
Posts: 271
Trader Rating: 10 (100%+)
Default

Quote:
Originally Posted by hobbstimothy View Post
does anyone happen to have the number to get ahold of them
Direct from their website.

"You can always contact our service department @ service@hitecrcd.com or call (858) 748-8440"
__________________
Team Associated
GearHd6 is offline   Reply With Quote
Old 12-21-2009, 12:39 PM   #9
Tech Addict
 
Join Date: Jan 2009
Posts: 711
Trader Rating: 27 (100%+)
Default

Called em today and they told me to go ahead and send it in hopefully they take care of it the rep told me they would take care of me even though I didn't have the receipt
__________________
Alex B
Kyosho America/Byron Fuels/J concepts
For all your painting needs!
Elite Paint Workz
ElitePaintWorkz@gmail.com
mist467 is offline   Reply With Quote
Old 12-21-2009, 02:03 PM   #10
Tech Fanatic
 
Tree's Avatar
 
Join Date: May 2006
Location: Murrieta, California
Posts: 839
Trader Rating: 8 (100%+)
Send a message via ICQ to Tree
Default

Hitec warranties are one of the best in the business. I have sent them burned up seros and got new ones within a few days. Because of their great customer service and warranty, I will not use any other servo.
__________________
Team Holy Rollers
HiTec Servos
"N-Tune" Nitro Engine Tuning Dials
Tree is offline   Reply With Quote
Reply

Similar Threads
Thread Thread Starter Forum Replies Last Post
D&M Speedway Topeka Outdoor Off-Road JPMSRacing Kansas/Missouri Racing 5448 10-09-2010 09:01 AM
Futaba bls351 servo...just picked one up... mist467 Nitro Off-Road 14 02-03-2009 06:34 AM



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -7. It is currently 01:38 PM.


Powered By: vBulletin v3.9.2.1
Privacy Policy | Terms of Use | Advertise Content © 2001-2011 RCTech.net