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Old 09-09-2009, 11:04 AM   #46
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I've been a carolinasrc.com customer for years and I'm sure have spent thousands of dollars with them.

I totally understand the economy thing and trying to keep parts in stock. I can't even begin to imagine what kind of money it takes to stock every part for every popular vehicle and then in multiple quantities so that its available when someone orders it.

I think people forget how much money it takes to be stocked and ready to ship....

I like carolinas service and price and will continue to be a customer....
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Old 09-10-2009, 09:36 AM   #47
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2 Day Sale: 10% Off All Losi Parts and Rollers!



2 Day Sale Ends Friday, 9/11 at 5:00pm EST. All Losi Parts are on sale, as well as all 8ight and 8ight-T Race Rollers.. Any out of stock items can be backordered. All Backorders will ship in 2-3 business days.

Save Up to $100 in September!
To save up to $100 on your next order, enter the following discount code into your shopping cart before checking out.

Order Amount: You Save: Discount Code:
$75.00 - 149.99 $7.50 RCSEP97
$150.00 - 299.99 $15.00 RCSEP915
$300.00 - 749.99 $30.00 RCSEP930
$750.00 - 1249.99 $60.00 RCSEP960
$1250.00 + $100.00 RCSEP9100


These discounts are good through September 15, 2009, and may not be applied to orders that have already been submitted. The codes may be used for online orders, phone orders, and in-store orders.
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Old 09-10-2009, 10:59 AM   #48
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I just think that they got hit hard when everyone start ordering from them at one time. dont think that they was expecting to expand that fast. plus alot of parts are on back ordered from the actual companys, see horizon or tower
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Old 04-03-2010, 10:06 PM   #49
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Can the owner of CR PM me I have a issue with an order the CR rep keeps telling me I need to speak with the owner Ive emailed also no luck I need to resolved an issue.

Thanks
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Old 04-03-2010, 10:42 PM   #50
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I ordered the following items on backorder 1/3/10:

VNR2024 Venom EVA Radio Bag
LOSA4441 Losi Aluminum Servo Saver Top
LOSA6046 4mm Steering Rod End Set

Every month I email them and they always say "your stuff" should be in next week. That was 2-3 months ago. Any ideas on what I should do?
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Old 04-03-2010, 10:47 PM   #51
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all i know is i waited 2 mths for a $40.00 refund
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Old 04-03-2010, 11:04 PM   #52
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I buy all my stuff from CR just placed another order an hour ago no company is perfect probably an over site on a past paid order.
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Old 05-17-2010, 08:22 AM   #53
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No improvement over the last months.
I might understand why they dont carry much in stock, I dont undertand why the webshop is such a mess.
....And now I experience things arrive faster from Hong Kong than from Carolinas.

http://www.carolinasrc.com/webstore/...active+Product.
http://www.carolinasrc.com/webstore/...active+Product.
http://www.carolinasrc.com/webstore/...dcategory=1313

And so on......
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Old 05-17-2010, 09:33 AM   #54
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Carolinasrc has been going through several changes in the last couple months. They just moved into a different building. The owner Jon's wife has just had a child two weeks ago. And racing season has been starting up all over the country for the past couple months.
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Old 05-17-2010, 09:35 AM   #55
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To bad good reasons dont sell
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Old 05-17-2010, 09:41 AM   #56
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I've had mostly good experiences dealing with Carolinas. Yeah, some of the stuff gets backordered. So, it may not be the best place to shop for parts that you need to fix for the next race weekend. But, the deals are too good to pass up.

I've also found that calling them helps a lot, rather than e-mailing.
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Old 05-17-2010, 02:53 PM   #57
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Quote:
Originally Posted by bboard View Post
Carolinasrc has been going through several changes in the last couple months. They just moved into a different building. The owner Jon's wife has just had a child two weeks ago. And racing season has been starting up all over the country for the past couple months.
I started this thread a long time ago, and people continue to make excuses for Carolinas. I have bought since, but again return disappointed. Ordering tires because she claim they will be dropped shipped, but months later, i sit without my tires and without a refund. I am not talking some crazy brand, but AKA cityblocks for truggy. I mean seriously, it takes 2 months for 1 set of tires?

I understand things are hard, i do. But, there is no excuse for me having to call time and again to get a refund i was promised. The duty of the business is to sell me a product. But to take my money from me, and not provide the product is plain and simple theft. No excuses can be made for that.
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Old 05-17-2010, 04:37 PM   #58
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I do agree with you. If you paid for a item you should get the item you paid for. But I think aka tires are getting kind of hard to get since they are in such high demand. I also use to shop with carolinas alot. But on my last order a few months ago I wasnt happy with the shipping. It took them like 3 days to ship my item that I ordered on a monday or so. So it took me a week to get my items.
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Old 05-17-2010, 05:44 PM   #59
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i havent had problems with shipping, with carolina r/c , i did have a problem with a backorder on a pair of , aka premount buggy tires and waited for a mouth and also a set, of bearings on my eight -t 1.0. that was 2 mouths
but they seem to be working, this issue better now with drop shipmets.


but i only order things, that are in stock from them , but the on thing that could be improved is when, something is in stock and than you get a email saying that its on a backorder.
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Old 05-17-2010, 06:56 PM   #60
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99% of the time if you have a problem and contact them it will get resolved, and some time they will give you something extra for your troubles.
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