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Old 07-13-2008, 12:12 PM   #1
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Default Jr Servo warranty??

I purchased a JR 8800 S for my throttle/brake in my xb8 ec, 2 races later its dead. Has anyone had to deal with JR"s warranty? Where did you send it. I cannot find any info about returningb them for warranty. Any help would be greatly appreciated.
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Old 07-13-2008, 12:46 PM   #2
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Contact Horizon hobby, they are in Champaign, IL.
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Old 07-13-2008, 12:48 PM   #3
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Contact Horizon hobby, they are in Champaign, IL.
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Old 07-13-2008, 12:49 PM   #4
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Horizon product support 1-877-504-0233

I've sent in many things over the years to them and I have nothing bad to say. They have takin care of my problem every time.
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Old 07-13-2008, 01:07 PM   #5
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I've personally sent in about 5 over 2 years that burned up and seen about 50 sent in from my buddies. They have all been repaired or replaced in a pretty quick time. Not the greatest servo's, just the best customer service.
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Old 07-13-2008, 01:55 PM   #6
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3 year warranty on JR servos... Best in the bussiness, just send a copy of the receipt and they will either fix it or swap out with a new one.

I have sent one in and they fixed it and shipped it back for free... They have GREAT customer service!
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Old 07-13-2008, 02:54 PM   #7
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3 year warranty on JR servos... Best in the bussiness, just send a copy of the receipt and they will either fix it or swap out with a new one.

I have sent one in and they fixed it and shipped it back for free... They have GREAT customer service!
If all this is true then im switcing to JR.

for the receipt, is it ok that I order it online? I will order it from carolinasrc, and Jon usually puts the order invoice in with the box, is that good enough for a refund, when I need one?
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Old 07-13-2008, 03:12 PM   #8
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Hitecs have basically a lifetime warranty, no receipts needed, no questions asked...100% every time
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Old 07-13-2008, 05:05 PM   #9
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Default Thanks for all the info and #'s ....

thanks again
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Old 07-13-2008, 05:07 PM   #10
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yea ive had great luck w/ horizon on servo warranties. sent 3 or 4 over the past couple years and they always send me a new replacement no problem!!
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Old 07-13-2008, 05:42 PM   #11
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Quote:
Originally Posted by imaxx21 View Post
Hitecs have basically a lifetime warranty, no receipts needed, no questions asked...100% every time
A Hitec is what I was going to get... that warranty sounds a lot better, is that for ANYTHING done to the servo? your fault or not?
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