HPI Customer Service
07-11-2006, 01:39 AM
#16
Originally Posted by xxxkat
HPI is simply the BEST Hands down when it comes to customer service. I have dealt with other manufactures and have found them to be incontentance in customer service..Sometimes they are helpful sometimes their not..HPI has always come through for me.
Main Entry: 1in·con·ti·nent
Pronunciation: (")in-'kän-t&-n&nt
Function: adjective
Etymology: Middle English, from Anglo-French or Latin; Anglo-French, from Latin incontinent-, incontinens, from in- + continent-, continens continent
: not continent: as a (1) : lacking self-restraint (2) : not being under control b : unable to retain urine or feces voluntarily.
Now THAT my friends is poor customer service...LOL...
Customer: "Yeah, I broke the arm on my R/C car"
Customer service person at R/C company: "Hold please, I just crapped my pants."
07-11-2006, 01:25 PM
#19
I personally think that any company that gives good customer service should get big prop's here!!! The guys that work in C/S have a pretty tough job and it's always nice for them to hear that someone appreciates the effort.
A big tip for everyone, ALWAYS be honest with a C/S rep. It goes a long way.
A big tip for everyone, ALWAYS be honest with a C/S rep. It goes a long way.
07-12-2006, 10:34 AM
#22
Tech Apprentice
Originally Posted by xxxkat
Especially if they know you.. 
07-12-2006, 11:59 PM
#24
Turbo Joe I still love that avatar. John and Mike, shhhhhhhh......
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